Commissions & Targets Manager

• Melbourne or Sydney based
• Permanent role

Are you looking for an awesome place to work, where you can proudly be your authentic self, and be part of #oneteam?

We are looking for a passionate team player who aligns with our values and culture, takes pride in their unique contributions, and can challenge the status quo with disruptive thinking. If this sounds like you, come and join us!

As a Commissions & Targets Manager, you will design, manage and govern the organisations sales commission framework and target setting process to ensure fairness, transparency and alignment to business objectives.

Reporting to the Head of Sales Operations, this individual‑contributor role partners with Finance and HR to drive motivation and accountability within the salesforce, and balances cost and compliance with clear, data-driven, and well communicated incentive structures.

The role follows Vocus’s hybrid working pattern (two days per week in the office) and may involve occasional travel for sales kick‑offs.

What You’ll Be Doing Day-to-day

• Lead the design and rollout of the sales commission schemes for all segments (including indirect)
• Ensure schemes are simple, transparent and aligned to company growth and retention priorities
• Manage governance around exceptions, adjustments and approvals in partnership with Finance and HR
• Develop and manage the annual and quarterly target setting process across all sales segments
• Work closely with Segment GTM, Finance and Sales to ensure targets are achievable yet stretch orientated
• Analyse the correlation between commission plans, sales behaviour and business outcomes and oversee accurate calculation and validation of sales commissions
• Run scenario modelling to assess impact of proposed plan changes on cost and motivation
• Create clear documentation, FAQs and communication for sales teams regarding targets and commission, ensuring governance of target changes, quota relief and in year adjustments.

What You’ll Bring To This Role

• Minimum 5 years in sales operations, incentive design or compensation management, ideally in B2B or sales environment
• Proven experience designing and managing commission and incentive frameworks across multiple sales teams
• Strong background in financial modelling across multiple sales teams
• Experience partnering with Finance, HR and Sales leadership to align incentives with strategic objectives
• Proficiency in Salesforce, Excel and/or commission automation tools (e.g. Perfomio)
• Track record of delivery accurate and timely commission job description cycles under tight deadline.

What We Offer

Working at Vocus will give you rewarding experiences and the opportunity to do extraordinary work. You will enjoy:

• Diverse and dynamic teams with a supportive and inclusive culture.
• Supportive career development plans with comprehensive ongoing training, support, and development opportunities.
• Generous discounts to over 400 retailers.
• Competitive leave options, including anniversary leave, purchased leave, parental leave, volunteering leave, study leave, and 5 extra days of Vocus leave each year, plus more.
• Study assistance programs to excel your personal growth, learning and development.
• Health and wellness offerings, including access to our wellbeing initiatives that can help you from a financial, psychological, and physical perspective.

Working at Vocus is never just a job – it’s personal. We’re crazy about our customers and believe our people are the difference. Our wonderfully diverse team and a vibrant culture define us. We care about the impact we have on our people, our customers, and our communities and are committed to operating as a responsible, ethical business.

We pride ourselves on setting audacious and ambitious goals and believe that we can play our part in changing the Australian telecommunications landscape and make a fundamental difference to people’s lives.

With us, you’ll have the opportunity to lead and inspire teams, work on projects that are shaping the future of telecommunications and become part of a culture that thrives on creativity, encourages new ideas, and provides a collaborative and inclusive environment.

As Australia’s specialist fibre and network solutions provider, we own and operate 25,000km of secure, high-capacity fibre connecting people, businesses, governments, and communities across Australia to the world. Through our well-known retail brands, we deliver simple and affordable broadband, mobile, voice and energy services with the purpose of Building Critical Connections. Enabling Better Possibilities.

Ready to take the next step?

If you like the sound of this role and think you’d do a great job, but are worried you don’t tick every box, we encourage you to back yourself – we know that diverse groups are less-likely to apply for roles they’re not 100% qualified for, but just as likely to succeed at them!

We are a proud equal opportunity employer committed to providing a safe, diverse, and inclusive working environment where all our team members feel like they belong. We know diversity makes us stronger and we encourage applications irrespective of background, age, origin, gender, sexual orientation, identity, or ability.

If you feel comfortable, please let us know if you have any accessibility requirements upon application, so we can make any adjustments required to support you throughout our recruitment process.