Medical Secretary

Company Description

Ramsay provides high quality healthcare to millions of people each year through a network of hospitals, clinics and services in Australia, Europe and the United Kingdom.

About Role

As our Medical Secretary for the consulting suites, you are responsible for providing administrative support and assistance to patients and their families upon their arrival to the clinic.

• Ramsay Clinic Albert Road | Roster across Monday – Friday
• Permanent Full Time (No Weekends/Public Holidays)
• Join a positive, supportive, and inclusive organisational culture!

About You;

Your Skills And Experience

• To succeed in this role, you will be an enthusiastic individual with a passion for customer service and enjoys being part of a busy environment.
• The ability to converse and be empathetic while managing a busy flow of multiple doctor’s appointment dairy, phone calls, emails etc.
• You will have strong communication, multi-tasking and interpersonal skills and should be comfortable working in a team of doctors, nurses, psychologist, administrators, clinical and non-clinical staffs.
• Computer literacy including the Microsoft Office suite of Programs
• Strong attention to detail and understanding of a specialist practice setting, Medical Terminology are highly desired, though not essential.
• Coordinate with staff from other departments.
• Complete other clerical tasks such as data entry, billing, banking, and stationary order

Desirable

• Demonstrated minimum 2 year experience in a hospital/medical administrative position
• Demonstrated knowledge of medical terminology
• Experience ideally Zedmed, is highly desired, though not essential.

What’s in it for you?

Professional Advancement: Recognition, Rewards, Professional Development, and Employee referral programs. Free access to LinkedIn Learning, education scholarships and the Ramsay Leadership Academy to support career progression.

Discounts: Hospital, Allied Health & Pharmacy discounts - you’ll pay less for hospital cover and receive higher extras limits for things like General and Major Dental.

Health and Wellbeing: Flexible work opportunities with the ability to have a say in your roster, Flexible Leave Program, and a free Employee Assistance Program offering access to confidential counselling, coaching and support.

Leisure/Social/Financial: Discounts for leisure travel with selected Hotels, salary sacrifice opportunities e.g., airport lounge membership, self-education expenses, novated leasing and more.

Ramsay Clinic Albert Road offers a sanctuary for those seeking experienced and compassionate mental health care in Melbourne. We understand that everyone's journey is unique, so we provide comprehensive support tailored to you.

The Hospital is owned and operated by Ramsay Health Care, a global operator of private hospitals and primary care clinics with 72 Australian sites employing over 34,000 people. We have been focused on delivering high-quality patient care and practising the Ramsay Way philosophy of ‘ People Caring for People’ since 1964.

Why Join Ramsay

At Ramsay Health Care, “people caring for people” is at the heart of everything we do. We are:

• Australia’s largest private hospital operator, with over 74 sites and 35,000 staff
• A values-led workplace where you’ll be supported personally and professionally
• A place with flexible, permanent and career-growth opportunities nationwide.

Additional Information

• Must provide or complete a National Police Check conducted within the previous 12 months.
• According to the role, Ramsay may require a Working-With-Children Check and proof of immunisation against infectious diseases.
• For any enquiries please contact: Monique Chen via ***email_hidden***

All applications must be lodged online.

Applications close: 19 June 2026

Reference number: JR113220

Additional Information

Please Note

Ramsay Health Care is committed to Child Safety. Details of our commitment are set out in our Code of Conduct, available at www.ramsayhealth.com.au.

Applications made by recruitment agencies will not be considered.