Hotel Manager

About EVT: QT Parramatta is part of EVT, one of Australasia’s market-leading experience creators offering careers that can take you wherever you want to go across entertainment, ventures, and travel. In a world of cookie cutter experiences, here at EVT we believe in changing the game. It’s why we all call ourselves Daymakers - because each day is a chance to add the wow factor for our customers and continually grow in our own careers.

QT Hotels & Resorts is EVT’s premium lifestyle hotel brand, with locations in Australia, New Zealand and Singapore. Pioneers behind the philosophy of ‘unexpected and unrequested’, with every guest engagement presenting an opportunity to delight, and every QT property inspired by local influence with signature quirk. And our people? With personalities as diverse as each property, individuality is more than encouraged.

EVT has an endless range of roles and careers paths to explore across over 140 entertainment experiences like Event Cinemas and Moonlight Cinemas, 150 award winning restaurants and bars, and 80+ hotels, including QT, Rydges, Atura, LyLo, Independent Collection and Australia’s most loved year round alpine resort, Thredbo. Our ventures include a ~$2.3B property portfolio and hotel management, just to name a few. Once you’re in, there’s no limits on where your career could take you.

About QT Parramatta

QT Parramatta will bring drama, design and indulgence to Western Sydney, with 259 designer rooms and suites, a buzzing café, signature bar & grill, bold rooftop bar, and events worth dressing up for.

We’re building a team of originals - creators of moments, shapers of style, and people who love the spotlight. If you’re ready to open Parramatta’s newest icon, this is your cue.

We’re looking for an outstanding Hotel Manager to join the leadership team from day one! This is an exciting opportunity to shape the experience of the hotel and build a guest focused team.

As Hotel Manager, you’ll be the face of the hotel, chief host, brand champion, and experience driver—setting the tone for exceptional, personalised service at every touchpoint. You’ll lead from the front, inspiring your team to deliver effortless, memorable guest experiences that truly stand out.

Deeply passionate about people and service, you’ll build and energise high-performing teams, creating a culture where pride, accountability, and continuous improvement thrive. With a sharp operational mindset and strong commercial focus, you’ll balance flawless delivery with strong business results.

This role is perfect for a dynamic leader from a premium or luxury hotel environment who thrives on pace, loves creating unforgettable experiences, and is ready to elevate standards, shape culture, and leave a lasting impact.

What You’ll Bring

• 4+ years of experience in a senior hotel management role, ideally coming from a 5-star hotel environment.
• A strong background across all areas of the hotel including rooms revenue, F&B, C&E and Sales & Marketing.
• Strong commercial acumen with a keen eye for market trends, competitor activity, and opportunities to drive profitability and value.
• Proficient in Opera Cloud PMS for efficient property management.
• Demonstrated strong leadership skills, fostering team collaboration and performance.
• Effective written and verbal communication, ensuring clarity across all levels of operation.
• Exceptional organisation and time management abilities to meet operational deadlines.
• Extensive experience across hotel operations, including F&B POS systems and equipment.
• Solid financial knowledge across all facets of hotel operations, including cost control and profitability analysis.
• Expertise in forecasting revenue and expenses to support strategic decision-making.
• Proven ability in developing hotel budgets aligned with business objectives.
• Flexible and adaptable with working hours and days, ensuring operational continuity.
• Skilled in influencing and negotiating, with the ability to build strong relationships and promote ideas effectively within the team and broader business.

Key Accountabilities

• Oversee day-to-day hotel operations, ensuring alignment with business needs and departmental efficiency.
• Collaborate with Heads of Department on rostering, SOP implementation, and operational standards.
• Manage housekeeping and maintenance programs, including room inspections, preventative maintenance, and FF&E scheduling.
• Assist Revenue and F&B teams with accurate weekly forecasting and yield strategies to maximize occupancy and revenue.
• Ensure compliance with health, safety, and emergency procedures while maintaining guest and staff security.
• Drive financial control through budget delegation, cost management, and payroll oversight.
• Maintain strong internal communication channels and lead regular management and departmental meetings.
• Represent the hotel professionally through guest engagement, corporate networking, and high-profile presence in public areas.
• Act as General Manager in their absence, ensuring continuity of operations and strategic decision-making.

How You Work

• Inclusive leader — values diverse perspectives; builds belonging.
• Owner’s mindset — acts on data/feedback; ships improvements.
• Hands-on and non-hierarchical — leads from the front.
• Growth mindset — learns, shares, and levels up others.

Perks from Day One

As part of EVT, you unlock Elevate Perks from your first day. Parity for all levels - no ivory towers.

• 50% off dining and stays across EVT hotels – QT, Rydges, Atura, LyLo and more.
• $2 movie tickets + discounts on Gold Class, Moonlight Cinema and Candy Bar.
• Seasonal perks at Thredbo.
• Rapid career growth across our hotel & entertainment network.
• Paid parental leave; community & volunteering opportunities.

Join the newly opening QT Parramatta and become an EVT experience creator, opportunity taker, the ultimate Daymaker. Join and make a positive impact on our people, communities, and environment every day.

When you click apply, you’ll be taken to our secure EVT careers portal (powered by Dayforce). This is our official system for managing applications across the EVT Group. You’ll simply enter your details and answer a few quick screening questions so we can get to know you better.