Leader System Performance and Risk

There’s No Us Without U. Care with Us, for Today and Tomorrow

There's no life without water, and at Urban Utilities, we live and breathe that knowledge every single day. It's why our people are so passionate about what they do and how they do it. And it's why we need people like YOU. Come shape our future with us and make a real and lasting impact across our teams.

Your Opportunity

Due to exciting growth and an expanding portfolio, we have a newly shaped Leader System Performance and Risk in our Infrastructure Planning & Delivery group.

This role sits in our Integrated Planning team, who are essential in shaping the vision and objectives of our policies and servicing strategies. The team is responsible for building, adapting, and implementing plans for wastewater catchments, water supply zones, and data systems to define performance targets, establish investment pathways, and develop Strategic Business Cases - all driving an affordable, sustainable, and deliverable portfolio to achieve key objectives.

The Leader System Performance & Risk is accountable for the development, governance, and application of Urban Utilities' system performance and risk insight capability. This role defines and enables how Integrated Planning makes consistent, risk-informed and performance-driven decisions. You will own the frameworks, methodologies, models, data flows, and digital products that ensure system performance and risk information is defined, governed, and managed as a strategic enterprise asset across its full lifecycle.

Leading a specialist team, the role leads the management of data integration into the Integrated Planning portal and business intelligence applications, interfacing with key stakeholders across the organisation to continuously improve Integrated Planning decision making.

Some of your accountabilities will include:

• Govern UU's data foundation – establishing master data management, medallion architecture, and cross-domain integration to transform raw operational data into trusted, business-ready intelligence for Integrated Planning.
• Define, document, and maintain the system performance metrics framework for Integrated Planning, aligning service value measures with regulatory, operational, and strategic requirements.
• Own the development, governance, and application of risk assessment frameworks and quantitative risk models as critical inputs to asset renewals planning, ensuring methodologies are documented, auditable, and outputs reach decision-makers.
• Develop stakeholder engagement strategies to ensure mutually beneficial relationships support performance and risk governance across the organisation.
• Lead, develop, and motivate the System Performance and Risk team, championing digital innovation and embedding a culture of analytical rigour and evidence-based decision-making.

About You

We are seeking candidates who are passionate about shaping our future and, ideally, have the following qualifications, skills and experiences:

• You have leadership experience and develop team capability through coaching, performance feedback, and encouraging career development.
• You have a growth mindset and are highly collaborative. You can influence stakeholders, collaborate cross-functionally to deliver outcomes, and can simplify complex information for robust decision making.
• Extensive experience in digital systems, data analytics, performance reporting, risk assessment, and business intelligence in an infrastructure, utilities, or resources context.
• Strong capability in SQL, Power BI, Python or R, and data visualisation tools.
• Tertiary qualifications in Engineering, Data Science, Statistics, Business Intelligence, Geospatial Information Systems, or equivalent experience and specialist professional development.

At UU, we celebrate diversity. We genuinely believe that bringing together diversity of thoughts, perspectives and expressions is key and crucial to our success as a business. You might find you meet some, but not all, of the job requirements for this role. We’d still encourage you to apply as we we’re looking for the right human being for this role - it’s about so much more than ticking all the boxes!

Why Urban Utilities

Urban Utilities delivers essential water and wastewater services to more than 1.5 million people across Southeast Queensland. Every day, our teams work to support thriving communities and a sustainable future.

• Generous Salary Packaging options, including novated leases
• Corporate discounts across Health insurance, technology and more
• 18 weeks of paid parental leave, 15 days personal leave including two proactive wellbeing days, and an additional day of leave each year to connect with friends and family
• Flexibility at UU depends on the type of work you do but could include options such as, 9-day fortnights and flexible days. Talk to us about what flexibility means to you!
• Urban Utilities is an endorsed employer for all women. See our range of benefits and policies directly at WORK180

How to Apply

Click ‘Apply’ to submit your application. Applications close at 11:59pm Sunday 14th June.

Please note: applicants may be required to undergo a Pre-employment medical, which may include Drug and Alcohol testing, as well as other background checks as part of the recruitment process for this role.

For further information please contact our Talent team at ***email_hidden***