Contracts, Scheduling & Accounts Coordinator

Based in Lonsdale, this is a varied and hands-on role supporting the day-to-day operations of a busy field service team. You'll take ownership of scheduling, client coordination, contracts administration, accounts support and operational processes — while also helping strengthen customer relationships and identify opportunities to support business growth.

Why join us?

• Join a well-established and trusted national franchise with a strong reputation
• Be part of a supportive, family-run team where your contribution is genuinely valued
• Work closely with the Business Owner and play a key role in daily operations
• Enjoy a varied role with opportunity to grow and develop alongside the business
• Bring your ideas and initiative to help improve systems, processes, and customer experience

About the role

This is an ideal opportunity for someone who enjoys being the central point of coordination within a business and is ready to step into a broader operational role with autonomy and variety.

Activities Will Include

• Coordinate and manage daily scheduling and job allocation for field technicians
• Liaise with customers regarding bookings, quotations, scheduling updates and service enquiries
• Support client relationship management and follow up sales opportunities where appropriate
• Prepare and manage work orders, purchase orders, contracts, and service documentation
• Assist with invoicing, accounts administration and reconciliations using Xero
• Maintain accurate records, reporting and contract compliance requirements
• Coordinate communication between clients, tradespeople, and suppliers
• Support tender submissions and larger client accounts
• Identify opportunities to improve systems, workflows, and operational efficiency
• Provide general operational and administrative support to the Business Owner and team

To succeed in this role, you will bring:

• Experience in operations coordination, scheduling, contracts administration or office management
• Previous experience within a trade services, construction or field service environment highly regarded
• Exposure to bookkeeping, accounts administration or finance support
• Strong organisational and multitasking abilities
• Excellent customer service and relationship management skills
• Confidence communicating with both internal teams and external clients
• A proactive approach with the ability to problem solve and work independently
• Experience with Xero, ServiceM8 or similar systems preferred
• Professional communication skills and strong attention to detail
• A positive attitude and willingness to support a growing business
• Current Driver's Licence & National Police Clearance
• Familiarity with South Australian suburbs

If this sounds like you click apply and upload a current resume outlining the passion, experience, and skills you can bring to the team in this role.

For further information view Guttervac.com.au or for a confidential discussion contact our Recruitment Partner Michaella on 0434 983 743 / ***email_hidden***

Please note, you are required to currently be in Adelaide SA, with full working rights to be considered.