Front Office Coordinator
Evans Rd Dental Care
- Company Description
- Evans Rd Dental Care is a community-focused dental practice committed to delivering high-quality, patient-centered care
- The team strives to create a friendly, professional, and supportive environment for patients of all ages. The practice values clear communication, empathy, and attention to detail in every interaction. Team members are encouraged to collaborate, uphold high clinical and service standards, and contribute to a welcoming experience for patients and colleagues alike.
- Managing appointments and scheduling efficiently
- Patient communication and follow-ups
- Handling treatment plan presentations and financial coordination
- Managing health fund claims and insurance processes
- Maintaining KPIs and recall systems
- Supporting the team and helping maintain a positive workplace culture
- Occasionally assisting with sterilization or chairside support when required What We’re Looking For:
- Minimum 2+ years’ experience in dental reception/front office coordination
- Effective phone etiquette and experience managing high call volumes in a professional setting
- Strong communication and interpersonal skills
- Friendly, bubbly, and professional personality
- Strong customer service skills with a friendly, professional, and patient-focused approach.
- Excellent attention to detail and organisational skills
- Ability to multitask and work efficiently under pressure
- Team player with leadership qualities and experience managing/supporting staff
- Experience with Dental4Web software is an advantage, however training will be provided
- Availability Monday to Friday roster (no weekend shifts currently required)
- Must be available for at least one weekday evening shift per week
If you are passionate about patient care, love working with people, and want to be part of a supportive and growing dental team, we would love to hear from you.
Please send your resume and cover letter to ***email_hidden***
