Clinical Services Manager

The Opportunity

We’re looking for an experienced and values-driven Clinical Services Manager to lead our headspace Primary services in the Gold Coast and Sunshine Coast.

This is a newly created leadership role, offering the opportunity to shape services at a pivotal stage of growth. You’ll provide both strategic direction and hands-on leadership, ensuring services are safe, responsive and aligned to headspace National standards and community need.

Working across multiple sites and service streams, you’ll guide multidisciplinary teams, strengthen service integration, and support innovation in youth mental health delivery.

This role will suit someone who is grounded, relational and confident leading through complexity - someone who can balance clinical quality, governance, operational performance and people leadership, while staying focused on better outcomes for young people.

This is a full-time position with a competitive salary plus Superannuation and Salary Packaging options. The role will predominantly be based in the Gold Coast, with some travel to the Sunshine Coast.

About the Service

Lives Lived Well delivers headspace services across Southport, Upper Coomera and Caloundra, supporting young people aged 12–25 with early intervention mental health care.

Our services are designed to be accessible, youth-friendly and evidence-based, with a strong focus on early intervention, functional recovery and person-centred care.

This role provides leadership across a connected service system, including:

• headspace– front-line mental health support for young people and their families
• Practice Management – enabling access, service flow and operational effectiveness
• Youth Engagement, Community and Lived Experience (YECLE) – strengthening youth voice, community connection and lived experience integration
• Student Development – supporting placements, supervision and the future workforce

Looking ahead – headspace PLUS

Southport is expanding as a headspace PLUS service, with a significant program of growth over the next three years.

This expansion will strengthen the centre’s ability to support young people with more complex needs, building capability, integration and service reach over time.

We’re looking for a leader who is genuinely motivated by this journey - someone who brings curiosity, adaptability and a long-term view of service development.

What You’ll Be Doing

You’ll bring together leadership, operational oversight and strategy, including:

• Providing strategic leadership and direction aligned to headspace and organisational priorities
• Overseeing day-to-day operations across multiple sites and service streams
• Leading and developing Team Leaders and multidisciplinary teams, building capability and accountability
• Managing clinical governance, quality, risk and compliance, including national headspace requirements
• Overseeing budgets, reporting and service performance to support sustainable delivery
• Driving service innovation and growth, including expansion initiatives
• Building strong relationships with headspace National, PHNs and community stakeholders
• Embedding a youth-focused, recovery-oriented culture across services

About You

You’re an experienced leader in youth mental health or a related field, who brings both clinical credibility and strong leadership capability.

You’ll also bring:

• Experience leading multidisciplinary teams in complex environments
• A steady, adaptable leadership style, able to navigate change and competing priorities
• Confidence in coaching, performance conversations and building team capability
• Strong stakeholder engagement skills across services and systems
• Sound judgement, resilience and the ability to balance people, performance and compliance
• A commitment to youth mental health, early intervention and culturally safe practice
• Relevant tertiary qualifications (e.g. Psychology, Social Work, Nursing or similar)

This role will suit someone who can hold the bigger picture while staying connected to people and practice.

What’s in it for You

At Lives Lived Well, you’ll be trusted to lead while being supported to grow - working in an environment where your contribution has a genuine impact on young people and the communities we serve. This is an opportunity to shape service delivery, influence outcomes, and be part of an organisation that is deeply committed to purpose, quality and continuous improvement.

You’ll work alongside experienced, values-driven leaders in a collaborative and inclusive culture that prioritises lived experience, professional growth and strong team connection. With autonomy in your role and access to ongoing development and leadership support, you’ll have the space to lead with confidence, strengthen teams and contribute to the future of youth mental health services.

Benefits include:

• Salary packaging to increase take-home pay
• Five additional wellbeing leave days per year
• Fitness Passport and wellbeing initiatives
• Employee Assistance Program (including wellbeing and financial support)
• Flexible and supportive work environment

How to apply

For a copy of the Position Description, please email ***email_hidden***

Applications close on Sunday 21st June 2026 but will be reviewed as they are received and we may close applications early.