Workplace Experience Manager

Nuix

We're on a mission to be a Force For Good, through our People, Products and Purpose at Nuix. Nuix is one of the greatest comeback Technology success stories in Australia, and we're making massive waves each day. Nuix is, and will be, a pioneer in the Australian Technology space, and we're carrying the torch on what "good" looks like.

This extends to our People. We're fiercely passionate, love working at pace, thrive in ambiguity, live, and breathe outside of the box, and above all are good humans. Our impact extends outside of our 9-5, and our place in society isn't always defined by corporate metrics. We're determined to make a positive difference in the world, whether through our solutions which help the top companies, governments and agencies find the truth and combat illegal activities, or through our people who care about contributing and giving back both within, and outside, of Nuix. We are a Force For Good.

We're selective about who comes on board, and you should be too. But if the above sounds like a match, get in touch today and get ready for the possibility of starting a once-in-a-career journey.

Role Overview

We are seeking a vibrant and organised Workplace Experience Manager to champion our office culture, operations, and environment. In this role, you will be the heart of our Sydney office, responsible for everything from seamless day-to-day operations and front-of-house hospitality to planning engaging team events and driving well-being initiatives. You will collaborate closely with local leadership, global teams, and departmental heads to design a productive, safe, and welcoming workspace where our people can thrive.

Location

This role is based at our Sydney CBD offices 5 days per week.

Key Responsibilities

In-Office Events & Employee Engagement

  • Plan, execute, and coordinate a variety of in-office events, including team-building activities, workshops, celebrations, and updates.

  • Collaborate with department heads to understand their team's specific needs and preferences for events.

  • Develop and implement strategies to boost employee engagement and satisfaction.

  • Gather employee feedback through surveys and regular communication to continually improve the office experience.

Office Operations & Management

  • Oversee day-to-day office operations, including office supplies, equipment maintenance, mail, couriers, and overall cleanliness.

  • Coordinate catering, office supplies, and vendor deliveries.

  • Manage meeting rooms, the room booking system, and help facilitate IT equipment.

  • Continuously assess and optimize the workspace for efficiency and employee comfort.

  • Handle basic financial administration, including expense processing and invoice coordination.

Reception & Visitor Experience

  • Manage the reception area to provide a warm and professional welcome to all visitors and guests.

  • Coordinate visitor access, sign-ins, and pass distribution for a seamless front-of-house experience.

  • Ensure a positive experience for visitors by managing meeting room scheduling and catering services.

  • Address all visitor needs promptly and professionally.

Social, Wellbeing & Culture

  • Coordinate social and well-being initiatives to enhance employee satisfaction and work-life balance.

  • Coordinate wellness programs, mindfulness sessions, and other activities that contribute to a positive workplace culture.

  • Coordinate social groups and activities across multiple office locations.

  • Facilitate the onboarding process for new employees, ensuring a smooth, welcoming experience and providing resources to help them integrate into the company culture.

Health, Safety & Workspace Design

  • Ensure strict compliance with health and safety regulations by conducting regular risk assessments.

  • Coordinate emergency response plans and drills while keeping employees informed and prepared.

  • Collaborate with leadership to design and optimize workspaces for maximum productivity and collaboration.

  • Implement ergonomic solutions to enhance overall employee well-being.

Technology & Collaboration

  • Stay informed about the latest office technologies and recommend solutions for improved efficiency.

  • Collaborate with the IT department to address and resolve technology-related issues in the office.

  • Collaborate effectively with global teams.

Skills, Knowledge and Expertise
  • 3–5+ years of experience in Office Management, Workplace Experience, Corporate Hospitality, or a similar operations-focused role.

  • Office Operations: Proven experience managing corporate office facilities, tracking supplies, and coordinating with external vendors and couriers.

  • Event Management: Experience planning and running in-office events, workshops, team-building activities, and employee wellness programs.

  • Front-of-House Hospitality: Strong reception and visitor management skills to provide a warm, professional welcome to guests.

  • Onboarding Support: Ability to facilitate a smooth, welcoming orientation experience for new team members.

  • Financial Admin: Confident handling basic financial tasks like invoice coordination and expense processing.

  • WHS & Ergonomics: Solid understanding of workplace health and safety regulations, risk assessments, emergency planning, and ergonomic setups.

  • Tech Coordination: Savvy with office technologies and booking systems, with the ability to partner with IT to resolve equipment issues.

  • Communication & Collaboration: Excellent interpersonal skills to gather employee feedback via surveys and collaborate with leadership and global teams.

Nuix is an equal opportunities employer. Don’t let imposter syndrome hold you back! We welcome all applications and are a flexible employer.

We strive to make any required adjustments where possible to make the process fair and equitable for everyone. If you need any accommodations throughout the interview process, please note this in your job application.

Nuix is on an incredible journey of transformation, aligning our strengths with our ambitions to pursue greater opportunities. To find out more about who we are and what we are doing, please visit our web page.

https://www.nuix.com/

As we expand our global team and extend our skills and expertise, we are unified as one Nuix team guided by our shared values. Nuix Vision

Finding Truth in a Digital World.

Nuix Mission Statement

Nuix creates innovative software that empowers organizations to simply and quickly find the truth from any data in a digital world. We are a passionate and talented team, delighting our customers with software that transforms data into actionable intelligence.

Nuix Values

TAKE OWNERSHIP

RESILIENT

UNAFRAID

TEAM NUIX

HERO OUR CUSTOMERS

We believe in these principles and seek to weave them into the fabric of our daily work at Nuix. In doing so, we co-create a dynamic and purposeful company culture that we can be proud of and want to belong to.

Nuix is an Equal Opportunity Employer

Love the role, but not the right fit for you? Know someone that might be awesome for this role?

We're always looking for talented people who want to make a real impact. If you refer someone and we successfully hire them, you'll receive a $1,000 gift card.

Send referrals to ***email_hidden*** or message us on LinkedIn. T's & C's apply.

To all recruitment agencies: Nuix does not accept agency CV's unless we have an existing agreement. Please do not forward CV's to us, or our Nuix employees directly. Nuix is not responsible for any fees related to unsolicited resumes, or where there is not an agreement in place.