Learning and Development Manager

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Posted Thursday, 28 May 2026, 9:00 am | Expires Friday, 12 June 2026, 8:59 am

Put simply, we are a bank that has a distinct purpose of helping Queenslanders live better lives through better finances.

About the Role

We're on the lookout for a dynamic and experienced L&D Manager who can lead, shape and build workforce capability that delivers practical solutions and enhances the employee experience. This is a newly designed role with real opportunity to make an impact. Reporting to the Head of HR, you’ll take the reins on the learning strategy, driving capability uplift across corporate, frontline, and management groups, while enhancing performance, and the overall employee experience. This role is ideal for someone who enjoys blending strategic thinking with hands-on delivery.

Key focus areas

• Designing and embedding a clear, practical L&D strategy aligned to business priorities
• Partnering with HR and the broader L&D team to strengthen capability and build a genuine learning culture
• Leading training initiatives with a strong safety and compliance lens
• Enhancing onboarding and induction to drive early performance and engagement
• Partnering with operational leaders to identify capability gaps and deliver targeted solutions
• Measuring and strengthening the impact of learning programs over time

About You

• Tertiary qualification in Learning and Development, Organisational Development, Psychology or related discipline
• Extensive leadership experience in learning and development and/or training coordination within a highly regulated environment
• Demonstrated success delivering large-scale L&D initiatives
• Strong understanding of strategic workforce capability, technical training compliance and people development
• Strong communication, facilitation and program design capability
• Experience with learning management systems and emerging AI tools
• Strong project management and delivery skills with working knowledge of change management practices (desirable)
• Experience in Finance or Banking (desirable)

Put simply, we are a bank that has a distinct purpose of helping Queenslanders live better lives through better finances. Queensland Country are now certified as a Great Place to Work and with over 55 years in business, we continue to shape a phenomenal culture through having our values at the core of what we do. You instantly feel the passion, comradery, and optimism from everyone and can see just how much fun we have as we work together to grow a stronger business and deliver for our Members.

Our Benefits

• Birthday Leave
• Community Volunteer Leave
• Access to an Employee Assistance Program (EAP)
• Access to our Wellness Program
• Discounts on your Banking and Health Insurance products
• Cultural lunches and social clubs
• Training and development opportunities

How to Apply

To apply for this role please follow the links or apply via our Careers Page. Applications close Friday 12th of June.

To be eligible to apply, you must have Australian or New Zealand citizenship or permanent residency status. If you are successful for a role with Queensland Country Bank, you will be required to undergo a pre-employment criminal history check and pre-employment credit history check.