Administration Assistant - VSC/VVED

Reference Number:53573:Administration Assistant - VSC/VVED

Employment Type:Multi

Location:Northern Health (All Campuses)

About Northern Health

As an organisation we have a clear focus on how we service and partner with our community, including our strategy of helping the community stay well when at home. Our reputation of community minded, inclusive and progressive is matched to none.

Northern Health is located in the rapidly growing northern suburbs with projected growth the biggest in the state. With a booming, culturally rich and diverse community, and less than an hour’s drive from the CBD (still within the bounds of Myki and ride-sharing), Melbourne’s North is fast becoming the place to be.

Northern Health are seeking applications from motivated and suitably experienced Administration Assistant to join the Victorian Specialist Consults service and Victorian Virtual Emergency Department.

Northern Health is the major provider of acute, maternity, sub-acute, mental health, specialist, community and home-based services in Melbourne’s rapidly growing outer north.

Northern Hospital Epping, Broadmeadows Hospital, Bundoora Centre, Craigieburn and Mernda Community Hospitals Centres and Kilmore District Hospital. In addition, Mental Health Services are provided at Epping, Broadmeadows, Jacana, Preston, Mill Park, Mernda and Coburg.

About the Role

This role provides a suite of administration support for the Virtual Specialist Consult service and the Victorian Virtual Emergency Department in order to assist in the smooth running and management of clinical sessions across both divisions.

This role is responsible for

• Monitoring registrations and reconciling patient information to ensure registered consumers have correctly joined their consult
• Identifying and supporting registered patients who have not managed to join their consult
• Following up missing administrative details from patients
• Collecting medical history from patients prior to their clinical consult
• Managing appointments for patients or on the directions of the clinician
• Following up radiology/pathology results
• Assisting with data collection for auditing and quality purposes

To be successful in this role you will have:

• Highly developed computer literacy skills
• Strong communication skills
• Reliability and punctuality
• Adaptable and flexible thinking
• Vision and values aligned in all aspects of the role

Next Steps . . .

If this opportunity sounds like the next step in your career, then we would love to hear from you. Please click on the 'Apply' button and follow the prompts.

For further details, please refer to the Position Description. Alternatively, you can contact

Cassandra Bramston,

Operations Director and ***email_hidden***.

Applications close 11 June, 2026

Shortlisting will commence immediately for this vacancy. If an appropriate candidate is sourced, the advertising may close early, thus we advise you to apply right away.

Why work at the Northern Health?

NH offer a range of benefits which support and reward staff both personally and professionally.

Our staff benefits include award winning facilities and campus partnerships, Professional development and events, an award-winning Health and wellbeing program and financial benefits.

• Health and Wellbeing programs, including our new ‘Thrive’ program
• Flexibility in the workplace and extra leave options and support
• An inclusive and culturally safe space
• Access to salary packaging & EAP
• Comprehensive Library services for learning, research, clinical decision-making, leisure and wellbeing (onsite and online)

Work with us! Northern Health is an equal opportunity employer and is committed to attracting and retaining a diverse workforce which reflects the community we serve. Applications from Aboriginal and Torres Strait Islander people, as well as applicants who are LGBTIQ+, who have different abilities, or are from culturally and Linguistically Diverse Backgrounds are encouraged.