Receptionist/First Aid Officer/Administration Support

Overview

Work Type: Ongoing - Part-time

Salary: Salary not specified

Grade: Education Support - Level 1, Range 2

Occupation: Administration

Location: Melbourne - CBD and Inner Metro suburbs

Reference: 1529202

Location Profile

Princes Hill SC provides a supportive learning environment and a culture of high expectation that foster the school values of Achievement, Creativity, Inclusion, Resilience and Respect

The school has approximately 885 students. Demand for places is high and there are limits on the capacity of the school to offer places to students beyond the neighbourhood area. The school attracts a high proportion of families with a professional background who regularly contribute to decision-making processes, and support learning programs. The school has excellent facilities in all curriculum areas and is privileged to have access to outstanding playing fields and grounds with Princes Park in close proximity. This beautiful green open space is actively used by classes, and daily student access is supervised at recess and lunchtime.

The school is an inclusive and vibrant environment where students of all backgrounds feel welcome and safe. Widely acknowledged as a high performing school, Princes Hill SC is recognised for its impressive student academic performance, excellence across the curriculum and enduring social, emotional and personal outcomes for students. Appreciation of differences between people and awareness of individual needs, interests and abilities is central to the College ethos. Mutual respect amongst students and between students and staff is characteristic of relationships.

Evidence based practice and attention to research is important in our organisation's thinking and learning. Realising that students need a range of knowledge, skills, dispositions, and attitudes to live and learn sustainably and cooperatively in today's world, we maintain mixed ability classes up to Year 10 with a focus on differentiation of learning and challenge. Students are engaged students in the social issues of the day whilst critical and creative thinking, ethical behaviour and intercultural understanding are valued and encouraged. Knowing that wellbeing is fundamental to living well and to learning effectively, the school endorses approaches consistent with positive psychology and restorative practices.

The curriculum makes extensive use of our inner-city location for students' studies and excursions. Partnerships are sustained with nearby institutions including the City Edge Network of Schools that enrich the learning environment and culture. Consistent with the school's philosophy of providing students with a broad education, the College offers an extensive Camps and Outdoor Education Program utilising the recently upgraded school camp at Mirimbah at the base of Mt Buller and Mt Stirling, and other venues. Further learning extension options have included study tours to, Italy, France, China, Indonesia (Science) and Vietnam. In Year 9, all students are involved in our Wilderness Week program where all students have an extended wilderness experience.

Selection Criteria

SC1

Demonstrated capacity to perform duties consistent with established guidelines and frameworks, including coordinating and supporting others in respect to specific work functions relevant to the role.

SC2

Demonstrated capacity to work and collaborate with others in a team environment.

SC3

Demonstrated capacity to communicate effectively in a team environment, including high level oral and written communication skills.

SC4

Possess the technical knowledge and expertise relevant to the position.

SC5

Demonstrated capacity to provide advice and support to management and other school staff in respect to the work area.

SC6

A commitment to professional learning and growth for both self and others.

Role

(Attendance requirement for this position: 34.2hrs with potential of more hours)

An education support class position at this range will perform tasks that are carried out in accordance with guidelines, accepted practice, and school policy under supervision and direction. This may include coordination of other education support class staff within the work area or educational program.

An education support class position supports the educational services being provided to students but must not include duties of a teacher as defined in clause 2.6.1 of the Education and Training Reform Act 2006 (Vic) or its successor. Supervision of students can be required individually or in groups up to 4 in controlled circumstances and where the responsibility for students remains clearly with a teacher.

Certification and/or qualifications of up to three years can be required at this level (noting that Registered Nurse is not included at this level, the first level for which is Level 1 range 3).

A role at this range may include:

• Specific support tasks to achieve outcomes. Typically, this will involve accountability for a single function, (e.g. ensuring data is properly maintained) or the co-ordination of a work area under the direction of the principal or a manager.
• Assisting teachers, within an educational program, by undertaking specific support tasks or the coordination of the support function.
• Supervised health and wellbeing support tasks, medical intervention support tasks, or other specialised student/teacher support roles (e.g. enrolled nurses performing the role as described in schedule 3). These roles require specific qualifications and/or training, including roles where further training must be undertaken from time to time. The role is for a specific purpose, for which there will be direct accountability as opposed to support roles that are carried out by a range of staff performing routine tasks under direction.
• Technical tasks that require a sound knowledge of basic technical and/or scientific principles that are used to develop and adapt work methods and make judgements where there are clear guidelines and limited options. Routine technical support in libraries, science, and information technology would be typical examples.

An education support class position at this range commencing at the base will initially be limited to undertaking routine tasks that are carried out under close supervision and direction. Work that carries some degree of independence will generally involve a limited number of tasks performed on a regular basis where priorities are clear, procedures are well established, and direction is readily available. Subject to any specific qualification and/or training requirement, an education support class employee employed in this range may be progressively required to undertake coordination, specialised student/teacher support tasks, or technical tasks as experience in the role is gained.

Responsibilities

General Administration Duties

• Clerical and keyboard duties i.e. data entry, school letters and other administrative requests
• Answering telephone and counter enquiries
• Manage PHSC enquiries email
• Maintain, enter and retrieve data from the schools' computer system including CASES21 and Compass
• Perform reception duties, including the screening of visitors to the school, accepting deliveries and student enquiries
• Student administration including enrolments and student updates
• Support End of Year and Start of Year processes on CASES21 Administration
• Update yearly and when required staff pigeonhole names & deliver all incoming mail
• Support Duty Students - locate and give duties
• Upkeep of students record room
• Update electronic screens with information as required
• Yearly update of CASES21 student family forms / input data received
• Follow current policies, procedures, and internal controls

Finance Duties

• Assist with family payments
• Follow up rejected payment plans on Compass
• Receipting of money in CASES21
• Process CSEF applications
• Process all BPAY / Compass payment batches

First Aid

• Performing first aid as required, attending to unwell students in sick bay, entering on EduSafe, and calling parents to pick child up
• Enter details in required databases
• Check and restock school first aid kits/supplies
• Monitoring expiry dates of first aid materials (includes EpiPens, Asthma pumps)
• Ensure action plans are current for all required medical alerts
• Prepare first aid for all school events, excursions, and camps
• Attend OHS Committee meetings and provide updates regarding first aid
• Assist with organisation of staff training and follow up staff certification
• Update and maintain all annual update documents as per Department requirements

Transition

• Support Executive Assistant and Assistant Principal with all required transition duties

Compass

• Support and follow processes on Compass platform
• Add calendar items where required
• Upload medical plans and court orders on to Compass chronicle

Attendance

• Update attendance data for Sub School Leaders
• Email families to update unexplained absences

Other duties

• Support other office staff to ensure office operates smoothly
• Assist administration staff with general tasks
• Ensure workspace is kept tidy including all benches, photocopier area, kitchen in front office
• Attend professional development to keep up to date with current responsibilities
• Business Manager assistance as required
• Order milk, tea, coffee for the staff rooms
• Order paper for the photocopiers
• Other duties as required by Principal or Business Manager

Who May Apply

Individuals with the aptitude, experience and/or qualifications to fulfill the specific requirements of the position.

Diversity and Inclusion

The department is committed to diversity and inclusion and developing a workforce that is representative of the community we service. We value diversity and inclusion in all forms - culture, gender, religion, ethnicity, LGBTIQA+, disability and neurodiversity. Aboriginal and Torres Strait Islander candidates are strongly encouraged to apply for roles within the Department. The Department recognises that the provision of safe, respectful and inclusive workplaces is essential to high performance and promotes flexible work and diversity across all schools and Department workplaces. It is our policy to provide reasonable adjustments for staff with disability (see Workplace adjustment guidelines).

Additional support and advice on the recruitment process is available to Aboriginal and/or Torres Strait Islander candidates from the Koorie Outcomes Division (KOD) via [email protected]

Applicants seeking part-time employment are encouraged to apply for any teaching service position and, if they are the successful candidate, request a reduced time fraction. Such requests will be negotiated on a case-by-case basis and will be subject to the operational requirements of the school.

Child Safe Standards

Victorian government schools are child safe environments. Our schools actively promote the safety and wellbeing of all students, and all school staff are committed to protecting students from abuse or harm in the school environment, in accordance with their legal obligations including child safe standards. All schools have a Child Safety Code of Conduct consistent with the department's exemplar available at:

https://www2.education.vic.gov.au/pal/child-safe-standards/policy

DE Values

The department's employees commit to upholding the department's Values: Responsiveness, Integrity, Impartiality, Accountability, Respect, Leadership and Human Rights. The department's Values complement each school's own values and underpin the behaviours the community expects of Victorian public sector employees, including those who work in Victorian Government Schools. Information on the department values is available at:

https://www2.education.vic.gov.au/pal/values-department-vps-school-employees/overview

Other Information

• All staff employed by the Department and schools have access to a broad range of employment conditions and working arrangements.
• Appointment of successful applicants will be made subject to a satisfactory pre-employment conditions check.
• A probationary period may apply during the first year of employment and induction and support programs provided.
• Detailed information on all terms and conditions of employment is available on the Department's Human Resources website at http://www.education.vic.gov.au/hrweb/Pages/default.aspx

Conditions of Employment

• All staff employed by the Department and schools have access to a broad range of employment conditions and working arrangements.
• Appointment of successful applicants will be made subject to a satisfactory pre-employment conditions check.
• A probationary period may apply during the first year of employment and induction and support programs provided.
• Detailed information on all terms and conditions of employment is available on the Department's Human Resources website at http://www.education.vic.gov.au/hrweb/Pages/default.aspx

Applications close Thursday 11 June 2026 at 11.59pm

Posted

29 May 2026