Channel Account Manager (Adelaide)

The Opportunity

As a Channel Account Manager (CAM) you’ll own some of Pax8’s largest and most influential channel relationships, partners with big ambition, complex needs, and huge upside. You’ll shape multi-quarter growth plans, unlock new revenue through smarter solution adoption, and build a partner community that sees you as their trusted go-to.

You’ll also join Pax8 at a pivotal moment in our AI journey where new tools, insights, and automation help you prioritise better, move faster, and spend more time where it matters: with partners.

This position will be based in Adelaide, South Australia

What You'll Do?

• Strategic partner leadership: Build deep, trusted relationships with partner owners and executive stakeholders, understanding their goals and aligning Pax8 solutions to help them win.
• Multi-quarter account planning: Create and execute practical, ambitious plans that turn partner potential into measurable expansion across multiple quarters.
• Revenue growth through broader adoption: Identify whitespace, increase solution penetration, and grow share of wallet by helping partners adopt a wider mix of vendors and offers on the Pax8 platform.
• Go-to-market activation: Lead portfolio-level launches and campaigns, bringing new offerings to life with marketing and vendor teams, and driving real partner uptake.
• Retention and risk management: Spot early warning signs, address friction fast, and build long-term “stickiness” through joint planning and executive engagement.
• Forecasting and sales excellence: Deliver accurate forecasting, maintain disciplined pipeline practices, and keep CRM data clean, current, and decision-ready.
• Cross-functional orchestration: Bring the right Pax8 teams (enablement, technical, marketing, operations) together to unblock partners and convert opportunities into outcomes.
• Market insight and leadership: Share partner feedback, competitive signals, and market shifts to influence internal priorities and strengthen our APAC motion.
• Mentorship: Support junior team members through coaching, knowledge sharing, and showing what great looks like in strategic partner management.

What You Bring?

• Substantial experience managing high-value B2B channel relationships ideally across managed service providers, cloud marketplaces, vendors, or adjacent channel ecosystems (including telco).
• A proven consultative approach: you can uncover partner goals, navigate multiple stakeholders, and turn complexity into clear commercial plans.
• Strong understanding of managed service provider business models, partner economics, and what drives adoption, churn, and long-term partner growth.
• Confidence running executive conversations, presenting strategic plans, and leading Quarterly Business Reviews with credibility and momentum.
• High operational discipline: forecasting accuracy, pipeline rigour, and Salesforce hygiene that leadership can rely on.
• A “get up and go” mindset - entrepreneurial, proactive, comfortable creating momentum with the tools available, and energised by change.
• Community-builder instincts - bringing partners together, activating events, and showing leadership in the channel.
• Willingness to travel for partner visits and industry events as required.

Why join Pax8?

Well here are a few points of how we value our greatest assets:

• At Pax8, we want to support you in both work and play. Sometimes there isn't enough time for the latter, which is why Pax8 offers an additional 2 weeks of bonus leave every year! YES that's 6 weeks of holiday leave, with the additional 2 weeks being available from your first day!
• In addition to the above, we offer all our employees Gold Standard, Private Health Insurance. Beneficial for when life happens!
• Unlimited growth through our learning & development (L&D) programs in an environment that fosters internal promotions, helping you gain the necessary skills to reach the next step in your professional journey!
• Connecting with our community is important – which is why we have our donation matching program, DEI-B events, and our employee resource groups to ensure everyone feels at home at Pax8.

Life at Pax8 (and where to learn more)

At Pax8, it’s business—and it IS personal. We’re building something bold for the channel: a marketplace experience designed to help partners move faster, sell smarter, and deliver more impact for SMB customers. Learn more about what we’re building through the Pax8 Blog (including Asia-Pacific updates) and explore how Pax8 is supporting the shift from managed services to managed intelligence:

https://www.pax8.com/blog/

https://www.pax8.com/blog/managed-intelligence/

Trust and hiring

At Pax8, we care deeply about building genuine, trust based relationships — starting with how we hire.

To protect our business, our teams, and our customers, we use a range of measures throughout the recruitment process to help confirm authenticity and prevent fraud. These safeguards are designed to be fair, respectful, and proportionate, and may evolve as risks change. By applying, you acknowledge that we take steps to verify identity and representation during hiring. If you're applying as your authentic self, you have nothing to worry about — we're excited to meet you.

We also use thoughtfully applied AI-enabled tools to support our hiring process. These tools may assist with tasks such as reviewing or prioritising applications, but hiring decisions are made by our people. More information is available in our Recruitment Privacy Notice. If you have questions about how we hire or would prefer not to have your application supported by these tools, you can opt out at any part of our process.

Inclusivity at Pax8

We encourage you to apply even if you don't meet 100% of the criteria. We're committed to diverse perspectives, inclusive hiring and sharing your transferrable skills. To fulfil this role, you must hold valid right to work in Australia.

Growth at Pax8

There's extensive room for a talented individual to grow at pace — whether that's advancing quickly in this role or exploring one of the many opportunities across our global organisation. You'll have access to our internal development hub designed to accelerate your skills and stretch your potential. Alongside specialist Learning & Development trainers, you'll also tap into AI powered tools, "born in the cloud" mentors, and cross continent collaboration that broaden your perspective and sharpen your expertise. We'll give you the space, trust, and the right projects to help you thrive — and full visibility of what it takes to reach your next level.

About Pax8

Our mission is to build the managed intelligence marketplace and empower small businesses to do more with smarter technology. We are a fast-growing, dynamic, and high-energy organisation with a start-up feel, allowing you to make a meaningful impact on the business. Culture is also important to us, and at Pax8, it's business, and it IS personal. We are passionate, creative, and unconventional. We work hard, keep it fun, and expect the best! We Elev8 each other. We Advoc8 for our partners. We Innov8 continuously. We Celebr8 life.

Background checks

As part of our hiring process, we are required to undertake pre-employment checks on all candidates that are successful in their application with Pax8. As part of these checks Pax8 will request ID verification, reference requests and qualification checks (additional checks may be completed for certain countries, such as criminal and financial). All checks are completed by our third-party provider, First Advantage. Once checks have been completed all candidates will receive a copy for their records.

Equal opportunities

Pax8 are an equal opportunities employer and welcome individuals who are in possession of the appropriate requirements to work within the country you have applied for. Offered individuals will be asked to undertake identity, security compliance and reference checks. Your privacy is important to us. Your data will be held in accordance with local best practices and processed only in accordance with our recruiting processes. Privacy notice: https://www.pax8.com/en-us/terms/job-applicant-privacy-notice/