Data Centre Administrator

Who We Are

We're an iconic Aussie brand with a global footprint. Our purpose is to build a connected future so everyone can thrive. We're all about providing the best experience and delivering the best tech on the best network.

This includes making Telstra the place you want to work. For you, that means a having career that grows with you and working with a team powered by human connection that prioritises wellbeing and choice.

The Opportunity

We're seeking an NV1‑cleared Data Centre Administrator (NetApp) to support a mission‑critical Defence data centre environment. This is a hands‑on role focused on enterprise storage, platform availability, and secure operations.

Candidates must be Australian Citizens with an NV2 security clearance (preferred). NV1 candidates willing to obtain NV2 security clearance will also be considered. This role requires obtaining and maintaining NV2 clearance.

Location: Sydney / Canberra / Brisbane / Melbourne

What We Offer

• Performance-related pay
• Access to thousands of learning programs so you can level-up
• Global presence across 22 countries; opportunities to work where we do business.
• Purchased annual leave scheme
• Additional Telstra day off
• Additional 30% off Telstra products and services
• Recognition of prior service for recent Defence members; carry over of long service leave to Telstra
• 4 weeks paid Defence leave for Defence Reserve members

What You'll Do

Telstra Enterprise - Enterprise Operations is responsible for the day-to-day operations of Telstra's enterprise business, including order fulfillment, customer support, and service delivery.

• Administer and support NetApp / enterprise storage within a Defence data centre
• Maintain platform security, availability, performance and capacity
• Operate within ITIL / ITSM processes (Incident, Change, Problem, CSI)
• Troubleshoot and resolve complex infrastructure issues
• Support low‑risk changes and maintain technical documentation
• Collaborate with internal teams, vendors, and Defence stakeholders

About You

• Experience with enterprise storage (NetApp preferred or equivalent)
• Strong ITSM / ITIL experience
• Effective technical communication and collaboration skills
• Australian citizen with current NV1 clearance and ability to obtain NV2

Desirable

• Windows Server, AD, DNS, DHCP, SCCM
• VMware, RHEL/Linux, Citrix, F5
• Lenovo XClarity, HPE OneView
• Current NV2 clearance

Working arrangements

• Onsite role (office‑based)
• 9‑day fortnight
• Overtime and rostered 24×7 recall (paid)

We're amongst the top 2% of companies globally in the CDP Global Climate Change Index 2023, being awarded an 'A' rating. If you want to work for a company that cares about sustainability, we want to hear from you.

As part of your application with Telstra, you may receive communications from us on +61 440 135 548 (for job applications in Australia) and +1 (623) 400-7726 (for job applications in the Philippines and India).

When you join our team, you become part of a welcoming and inclusive community where everyone is respected, valued and celebrated. We actively seek individuals from various backgrounds, ethnicities, genders and disabilities because we know that diversity not only strengthens our team but also enriches our work. We have zero tolerance for harassment of any kind, and we prioritise creating a workplace culture where everyone is safe and can thrive.

As part of the hiring process, all identified candidates will undergo a background check, and the results will play a role in the final decision regarding your application.

We work flexibly at Telstra. Talk to us about what flexibility means to you. When you apply, you can share your pronouns and / or any reasonable adjustments needed to take part equitably during the recruitment process.

We are aware of current limitations with our website accessibility and are working towards improving this. Should you experience any issues accessing information or the application form, and require this in an alternate format, please contact our Talent Acquisition team on or via the additional contact options found at www.telstra.com.au/careers/diversity-equity-and-inclusion/disability-employment