Organisational Change Lead / Change Manager

We’re supporting a major Digital Services environment seeking an experienced Organisational Change Lead / OCM to help drive meaningful, people-focused change across a diverse portfolio of digital initiatives.

Operating within an established Change & Engagement function, this role works across projects, programs, platforms, and business initiatives, delivering strategic change capability and embedded support to enable successful digital transformation outcomes.

This is a strong opportunity for a seasoned change professional who enjoys working in complex environments, partnering with stakeholders, and translating digital transformation into practical, business-focused change outcomes.

What you’ll be doing

• Lead and deliver organisational change activities across digital programs and initiatives
• Develop and execute change strategies, communication plans, stakeholder plans, and change assessments
• Support adoption, readiness, capability uplift, and sustainable change outcomes
• Coach change sponsors and support alignment with structured change processes
• Develop high-quality change documentation including plans, strategies, impact assessments, and reporting
• Assess organisational readiness, change capacity, business impacts, and associated risks
• Monitor change effectiveness, adoption, benefits realisation, and ongoing change sustainability
• Work closely with stakeholders across projects, delivery teams, and business functions to align change outcomes with strategic objectives
• Support operating model implementation and broader workforce change initiatives across digital delivery environments

What we’re looking for

• 5+ years’ experience in Organisational Change Management, Change Lead, or similar roles
• Strong experience delivering end-to-end change initiatives including strategy, planning, implementation, and adoption measurement
• Experience operating within complex digital, government, health, or enterprise environments highly regarded
• Exceptional communication, stakeholder engagement, and influencing capability across operational and executive audiences
• Ability to translate complex or technical information into clear, audience-appropriate messaging
• Sound judgement, resilience, and the ability to work collaboratively across multiple initiatives and teams
• Experience working within structured enterprise change frameworks and methodologies

Nice to have

• Change Management certification
• SFIA Level 5 or 6 aligned capability
• Experience within Digital Services, Government, or Health sectors
• Availability to commence from July 2026 or earlier

Role Details

• Canberra preferred location, Flexible with other states
• Hybrid working arrangement – minimum 3 days onsite
• 40-hour work week
• Must be able to obtain and maintain a Baseline Security Clearance

Laneway

We’re looking for someone who can confidently lead change in fast-moving digital environments, build trusted stakeholder relationships, and support successful adoption across complex programs of work.

Interested?

Apply now or contact Keith on 0448 908 279 for a confidential discussion.