National Workers Compensation Manager

Location: Rhodes, NSW

At InvoCare, we are committed to creating safer workplaces and supporting our people through every stage of their employment journey. We are now looking for a senior leader to take ownership of our national workers’ compensation and injury management strategy, driving meaningful outcomes for both our people and the business.

About the role

This is a high-impact national role where you will lead the direction, performance, and continuous improvement of our workers’ compensation and injury management framework across Australia. You will partner closely with leaders, insurers, and healthcare providers to ensure positive recovery-at-work outcomes, while proactively reducing risk, managing claims effectively, and influencing better business outcomes.

You will also lead and coach a specialist team, providing strategic guidance on complex cases and acting as a trusted advisor across the business.

What you will be doing

• Lead end-to-end workers’ compensation and injury management strategy across multiple jurisdictions
• Manage complex and high-risk claims, driving timely and effective recovery outcomes
• Partner with senior leaders to influence better injury management practices
• Build strong relationships with insurers, regulators, and external providers
• Use data and insights to identify trends, reduce costs, and improve performance
• Develop capability across the business through coaching, training, and governance frameworks

What we are looking for

We are looking for a strong, commercially minded leader who can balance people, risk, and outcomes.

You will bring:

• Extensive experience in workers’ compensation and injury management in a large, complex environment
• Strong knowledge of legislative requirements across multiple states
• Demonstrated success in improving claims performance and reducing costs
• The ability to influence and partner with senior stakeholders
• High levels of resilience, judgement, and emotional intelligence when managing sensitive matters

Why join us?

InvoCare is committed to supporting our people with strong foundations and meaningful development. Our EVP includes a focus on genuine support, industry-leading tools, and learning opportunities.

• National leadership role with genuine influence
• Work in an organisation with a strong focus on care and wellbeing
• Opportunity to shape strategy and make a measurable impact
• Supportive, collaborative People & Culture environment
• Reward and recognition programs
• Tailored induction and training programs
• Birthday and paid parental leave
• Peer Support and Employee Assistant Programs
• We are a diverse workplace and equal opportunity employer

Ready to make an impact?

InvoCare is proud to provide our employees with a quality work environment and opportunity for both personal and professional growth.

If you are an organised person who enjoys working with systems, process, and people, we would love to hear from you. Apply now with your CV and cover letter. To learn more careers at one of the InvoCare brands please visit our careers page: https://www.invocare.com.au/careers .

At InvoCare we are committed to building a respectful, diverse, and inclusive workplace which reflects the communities we serve. We encourage applications from people of all ages, nationalities, abilities, and cultures.

*As part of our recruitment process applicants for this position will be asked to consent to a criminal record check to complete the inherent requirements of the position. Please note that applicants with a criminal record are not automatically barred from applying for this position and each application will be considered on its merits.