Hotel All Rounder

AccorHotel

Company Description

Ibis Budget Newcastle are seeking energetic & enthusiastic Hotel All Rounder to work across both Front Office and Housekeeping to join our Team.

Working across both Reception and Housekeeping
Provide personalised service and a memorable experience for our guests – every guest, every interaction, every day.
Checking guests in and out Maintaining accurate guest accounts
Taking bookings, providing helpful information & entering reservations
Answering guests queries in a timely and efficient manner.
Addressing guest requests and handling guest complaints in a positive manner.
Working in Housekeeping, cleaning guests rooms and servicing
Strong Attention to detail

Previous hotel front office reception experience preferable
Professional telephone manner and exceptional customer service skills
Are positive, friendly, and guest-oriented
Have a strong attention to detail
Are flexible and ready to work across a seven-day roster, including weekends and holidays

ALL Heartist, Employee benefit card, offering discounted rates in Accor worldwide on Accommodation and Food & Beverage,
Learning programs through our “Learn your Way” Academy platforms, ongoing training and development opportunities (self-pace, virtual webinars, face to face)
Opportunity to develop your talent and grow within your property and across the world!