Referral Management and Early Support Counsellor

NSW Health

Provide early intervention support for victim-survivors of sexual assault

Join a multidisciplinary team improving violence prevention outcomes

Deliver trauma-informed counselling and advocacy to vulnerable communities

Manage referrals, deliver early intervention counselling, and support victim-survivors of sexual assault through trauma-informed care within a specialist violence prevention service.

Employment Type: Permanent Full Time

Position Classification: Counsellor Level 1/2, Psychologist, Sexual Assault Worker Level 1/2, Social Worker Level 1/2

Remuneration: Dependent on Qualifications

  • Counsellor Level 1/2, Sexual Assault Worker Level 1/2, Social Worker Level 1/2: $76,364 - $108,943 per annum
  • Psychologist: $80,452 - $117,755 per annum

Hours Per Week: 38

Location: Blacktown Community Health Centre

Where you'll be working

You will be part of the Integrated Violence Prevention & Response Service (IVPRS) based at Blacktown Community Health Centre, supporting individuals and families affected by violence, abuse and neglect. IVPRS provides specialist services across sexual assault, domestic violence and child protection, focusing on early intervention, advocacy and therapeutic support.

  • Work within a highly specialised service dedicated to sexual assault response and recovery
  • Collaborate with experienced counsellors, clinicians and partner agencies
  • Contribute to a supportive, reflective and trauma-informed team culture
  • Engage with a diverse community across Western Sydney
  • Participate in a service committed to culturally responsive and inclusive care

What you'll be doing

As the Referral Management and Early Support Counsellor, you will play a critical role in managing referrals and providing early intervention services to individuals impacted by sexual assault. You will deliver trauma-informed assessments, counselling and advocacy while collaborating with internal teams and external partners to ensure coordinated care.

  • Manage sexual assault referrals from initial contact through to service allocation
  • Conduct comprehensive assessments for children, young people and adults
  • Provide short-term counselling, advocacy and case management to victim-survivors and families
  • Work collaboratively with violence, abuse and neglect services to support integrated care
  • Participate in a 24-hour on-call roster responding to recent sexual assault presentations

How to Apply

Apply online by submitting your resume and addressing the criteria listed below by providing examples that demonstrate your ability before the closing date.

Essential Criteria

  • Qualification: Tertiary qualification in Social Work, Psychology or Counselling
  • Registration: Eligibility for appropriate professional registration or association membership

Selection Criteria

1. Tertiary qualification (minimum bachelor’s degree) in Social Work, Psychology, Counselling or Graduate Certificate in Human & Community Services (Interpersonal Trauma) and eligibility for appropriate professional registration or association membership

2. Demonstrated experience in complex trauma and trauma informed practice, preferably within a Violence, Abuse & Neglect (e.g. sexual assault, child protection or domestic violence) or related setting

3. Demonstrated assessment and case management skills with children, young people and adults

4. Demonstrated understanding of the inter-related dynamics and effects of sexual assault, physical abuse and neglect and domestic violence and a commitment to integrated models for working with clients who have experienced trauma and abuse

5. Demonstrated understanding of intergenerational trauma and the principles of cultural safety, with experience in (or commitment to) providing culturally responsive services to individuals and families

6. Demonstrated interpersonal, written and verbal communication skills and demonstrated capacity to work with in collaboration and partnership with a wide range of key internal and external stakeholders

7. Knowledge and understanding of the legal systems, legislation and policies & procedures relating to violence, abuse and neglect

8. Current NSW Driver’s License

Requisition ID: REQ663331

Applications Close: 11th June 2026

Previous applicants who have applied and wish to be reconsidered, please contact the hiring manager to discuss submitting a revised offline application.

Need more information ?

  • .
  • Review the detailed Position Description for insights into role requirements and criteria.
  • Explore the selection process, employment checks, outcomes and notifications.
  • For inquiries about the role, contact Emma Searle on 9881 8787.

Being Female is a genuine occupational qualification for this position as described under Section 31 of the Anti-Discrimination Act, 1977 (NSW).

Secure up to $12,000 for your health studies! NSW Health offers Tertiary Health Study Subsidies for 2024-2026. Open to new and graduating students entering NSW Health. Click here for more info!

People with disabilities who meet the selection criteria are encouraged to apply; and where required, WSLHD will implement reasonable adjustment consistent with industry standard.

Aboriginal and/or Torres Strait Islander people are encouraged to apply.Stepping Up aims to assist Aboriginal job applicants by providing information about applying for roles in NSW Health organisations. For more information, please visit https://www.steppingup.health.nsw.gov.au/ .

Please note: To be eligible for permanent appointment to a position in NSW Health, you must have an Australian citizenship or permanent Australian residency.

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