Investment Administration Officer

HUB24 leads the wealth industry as the best provider of integrated platform, technology and data solutions. At HUB24, we know the smartest investments start with our people. We are innovative and ambitious, and we move fast.

At HUB24, we empower our employees to bring their ideas and creativity to work. Rather than getting bogged down in bureaucracy and red tape, we build a culture that supports our team members to have a real impact on our business and the success of our customers.

HUB24 Limited is a company listed on the Australian Securities Exchange (ASX: HUB)

THE HUB24 STORY

We think creatively and we’re not constrained by traditional thinking or barriers to success. We’re led by experts, realists with ideas, grounded in commercial reality who are bold enough to visualise the future a little differently and to advocate for what matters to our clients. We are here to lead change and are committed to empowering better financial futures for more Australians.

Benefits and Life at HUB24

Learn more about our employee benefits HERE.

Job Summary

HUB24 is regularly hiring Investment Administration Officers to join our high-performing team in Sydney CBD. If you're looking to grow your career in financial services and thrive in a collaborative, client-focused environment, we’d love to hear from you.

The Investment Administration division has multiple cross-functional teams each responsible for specific administrative duties including cash reconciliations & settlements, asset reconciliations, pricing validation, & compliance monitoring, rebates processing, asset migration/transitions & Tax Tranching.

These roles play an important part in ensuring funds are allocated correctly, regulatory obligations are met, and high‑quality service is delivered to internal and external stakeholders across the business. Your analytical skills and ability to collaborate with internal and external stakeholders will be essential in maintaining data integrity and operational efficiency.

Responsibilities

• Perform daily and monthly cash and investment reconciliations, resolving discrepancies and supporting accurate financial reporting.
• Assess investment asset availability and coordinate migration activities, including in‑specie testing and pre/post‑migration reconciliations.
• Process settlements, corporate actions, dividend accruals, FX conversions, and managed fund tax components, ensuring accuracy and compliance.
• Manage SuperStream contributions, rollovers, message responses, and unclaimed money processing in line with regulatory requirements.
• Execute daily bulk transaction processing, including direct debits, withdrawals, and custody cash settlements.
• Review and validate investment pricing, liaising with custodians to resolve discrepancies.
• Monitor, investigate, and resolve failed or delayed trade settlements, coordinating with internal and external stakeholders.
• Reconcile and manage IRS withholding obligations on US dividends, ensuring timely remittance and regulatory compliance.
• Support process development, testing, and implementation, contributing to future‑state operational improvements.
• Collect, analyse, and interpret data in Excel to support complex project work and enhance reconciliation and operational processes.

Requirements

• 3–5 years’ experience in financial services, ideally within cash, investment operations, wrap platforms, or financial planning.
• Strong data analysis capability with advanced Microsoft Excel skills, including reconciliation and complex data handling.
• Knowledge of Australian securities, managed funds, settlement processes, and banking/payment systems, with an understanding of settlement risk.
• Familiarity with asset migration activities, including in‑specie transfers, cash settlements, and related operational processes.
• Understanding of Australian tax concepts, including CGT parcel allocations and managed fund taxation (highly desirable).
• Excellent written and verbal communication skills, with the ability to engage external stakeholders and build trusted relationships.
• Strong organisational skills, including workflow management, meeting minute documentation, and consistent deadline delivery.
• High attention to detail with effective problem‑solving skills, maintaining a calm and considered approach under pressure.
• Proactive, adaptable, and improvement‑focused mindset, committed to high standards of client service and commercial outcomes.
• Tertiary qualifications in Finance, Accounting, or a related field, or equivalent industry experience.

The Recruitment Process

• Acknowledgement email once your application has been submitted.

• Our Talent team will start reviewing your application. If unsuccessful, you will be notified.

• If your application progresses to the next stage, our Talent team will be in touch to discuss your alignment with the role.

• If you’re a person with an impairment or disability, this is an opportunity to share with us any accessibility requirements that you may have for the role.

• Should you require any accommodations to the recruitment process, please email [email protected], and one of our team will contact you.

• Interviews can happen virtually or face-to-face with the hiring manager or other members of the broader team. Depending on the role, there may be more than two interviews.

• Communication of outcomes to successful and unsuccessful candidates and feedback provided.

*As part of our process, a police check will be conducted on all successful candidates*. Further details on our HUB24 Group Recruitment Privacy Collection notice can be found here.

2024 Circle Back Initiative Employer– we commit to respond to every applicant.

Endorsed by WORK180 , we are proud to be recognised as an employer of choice for women.

We have been nominated and placed on the BOSS Best Places to work list.

Seek Star Awards 2024 - Nominated as a finalist for the Best Employer Brand Initiative

HUB24 is an equal opportunity employer. We are committed to creating an inclusive environment where diverse perspectives are valued and every individual is treated with respect. We welcome applications from people of all backgrounds, including Aboriginal and Torres Strait Islander peoples, people with disabilities, people from culturally and linguistically diverse communities, and people of all gender identities and sexual orientations. If you require adjustments to the recruitment process or have accessibility requirements, please let us know – we’re here to support you