National Business Manager Pharmacy

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Supervises professional and support level employees within the sales function. May provide work direction to Non-3M workers.

Role Purpose

The National Business Manager – Pharmacy (Australia) is responsible for driving growth, leading strategic partnerships, and delivering commercial performance across the Australian pharmacy channel. The role owns national account strategy across key banner groups, wholesalers, and independent pharmacies, ensuring strong execution and alignment to business objectives.

Key Responsibilities

• Develop and execute the national pharmacy channel strategy to deliver revenue, profit, and market share growth

• Lead and manage key accounts including banner groups and wholesale partners (e.g. Sigma, API, Symbion)

• Build and maintain senior relationships across the pharmacy network

• Negotiate commercial agreements, pricing, and promotional plans to optimise ROI

Drive distribution, ranging, and in-store execution excellence

• Lead joint business planning (JBP) with key customers

• Partner cross-functionally (Marketing, Supply Chain, Finance) to deliver integrated plans

• Monitor market trends, competitor activity, and channel dynamics

• Lead, coach, and provide direction to the pharmacy field team

• Own forecasting, budget management, and delivery of financial targets

Key Performance Indicators (KPIs)

Net sales and profit vs. budget

Pharmacy channel market share growth

Trade spend effectiveness / ROI

Distribution and ranging gains

Forecast accuracy

Customer relationship strength

Skills & Experience

• Strong experience in FMCG / Consumer Health / Healthcare within the Australian pharmacy channel

• Proven track record managing national accounts and wholesalers (e.g. Sigma, API, EBOS)

Strong commercial and financial acumen

Advanced negotiation and influencing skills

• Ability to develop and execute strategic account plans

Excellent stakeholder and cross-functional leadership skills

Data-driven with strong analytical capability

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Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly.

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