Office Administrator

Full Time | Monday – Friday | 9:00am – 5:30pm

At The Pines Elanora, we’re more than just a shopping centre — we’re a community hub. We are currently seeking a friendly, organised and proactive Office Administrator to join our Centre Management team in a full-time role.

As the first point of contact for customers, retailers and contractors visiting Centre Management, this role is ideal for someone who enjoys delivering exceptional customer service while also supporting a busy and collaborative management team behind the scenes.

This diverse role offers plenty of variety and will see you assisting across several key operational functions including administration, customer service, casual mall leasing, reporting and retailer support.

Key Responsibilities

• Managing the Centre Management reception area and customer enquiries
• Assisting with Casual Mall Leasing administration
• Lease administration support
• End of month reporting assistance
• Accounts payable and receivable processing and reconciliation, including assisting with recovering arrears
• Managing lost and found enquiries
• Coordinating wheelchair and mobility scooter hire
• General administrative support to the Centre Management team
• Maintaining accurate records and filing systems

About You

The successful applicant will:

• Have previous administration and/or receptionist experience
• Possess strong customer service and communication skills
• Be highly organised with strong attention to detail
• Have the ability to multitask and prioritise effectively
• Be confident using Microsoft Office programs in particular Microsoft Office and Excel
• Previous experience with cloud-based platforms such as Yardi and SINEPRO is beneficial but not essential
• Work well independently and as part of a team
• Present professionally and positively in a customer-facing environment

Why Join Us?

• Be part of a supportive and community-focused team
• Enjoy a varied role where no two days are the same
• Work in a dynamic retail environment

If you are passionate about customer service, administration and community connection, we would love to hear from you.