Case Manager

Number Of Positions Available

The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity.

Why this role matters

The Salvation Army (Salvos) is one of the largest providers of homelessness services across the country. Our philosophy is that every person should be afforded dignity and respect and that no one should be without a safe, affordable, and secure home. We provide services and supports to adults and families through accommodation, case management, assertive outreach, financial assistance, community connection and referral services.

About The Role

As a Case Manager for the Community Connect Program, this is your opportunity to provide holistic, person‑centred case management support to people experiencing homelessness, at risk of homelessness, or living in low‑cost or insecure accommodation with multiple unmet health needs. You will support clients through assessment, case planning, advocacy, system navigation, and community connection.

Reporting to the Team Leader, this is a fixed-term full-time position, contracted for 12 months, based on site in Nunawading, VIC.

Conditions

Compensation is in accordance with SCHADS Level 5.

How You Will Make An Impact

• Provide high‑quality case management support including assessment, case planning, reviews, and case closure.
• Deliver holistic, sensitive support that responds to individual needs and enables clients to achieve case plan goals.
• Support clients to access and navigate services, community supports, and housing pathways.
• Build effective, empowering relationships that encourage self‑determination and participation.
• Maintain accurate client records, reporting, and data collection in line with funding and accreditation requirements.

What You Will Bring

• A tertiary qualification in Social Work, human services, aged care, disability, community services, or a related field (Diploma minimum), or relevant experience.
• Demonstrated experience working with people with multiple and complex needs.
• Strong communication skills, including the ability to write clear case notes, reports, and referrals.
• Ability to build professional networks and work collaboratively with internal and external stakeholders.
• A current Working With Children Check (Employee)
• A current Victorian Driver’s Licence.
• Ability to lift up to 5kg for occasional transport of donated items.

What We Offer

Eligible employees can access a meaningful and supportive employment experience, including:

• Salary packaging up to $15,900 tax free + $2,650 meal entertainment benefit.
• Generous Paid Parental Leave (12 weeks primary, 2 weeks secondary) and Purchased Leave Scheme (up to 8 weeks).
• Flexible working arrangements where applicable.
• Access to EAP, health & wellness initiatives, and Fitness Passport.
• Aboriginal & Torres Strait Islander supports including Burra Burra Network, Cultural Events, Sorry Business & Ceremonial Leave (up to 10 days).
• Ongoing training and development opportunities.
• A purpose‑driven career that creates meaningful and sustainable social impact.

How To Apply

If you’re passionate about making a difference and ready to join a team dedicated to creating positive change, please submit your resume and cover letter detailing your alignment with the requirements of the role.

Together we can build a brighter future.

Applications will close as soon as a suitable candidate is secured .

The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. W e are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people. The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check.

We value Integrity, Compassion, Respect, Diversity, and Collaboration