Colleague Experience Administrator

Summary

The Colleague Experience Administrator plays a key role in supporting the Human Resources department by serving as a primary point of contact for internal colleagues and external guests. This role provides comprehensive administrative support, manages colleague records, assists with recruitment and onboarding, coordinates colleague engagement initiatives, and ensures HR operations run smoothly. The Colleague Experience Administrator models Hyatt’s purpose and values by delivering courteous, professional, and timely service while contributing to a positive and supportive workplace culture.

Qualifications

• EPI Degree and/or 2 years of administrative or HR support role preferred.

• Strong interpersonal and communication skills.

• Excellent organizational skills, attention to detail, creativity and the ability to be flexible in a high-volume environment.

• Proficient in Microsoft Office Suite (Word, Excel, Outlook), experience with CANVA (or similar platform and use of AI is a plus.

• Ability to handle sensitive information with confidentiality and professionalism.