Change and Communications Manager

CHANGE AND COMMUNICATIONS MANAGER – CUSTOMER AND OPERATIONS – SYDNEY

At Allianz, we’re proud to be named one of the Best Workplaces in Australia 2025 and a Great Place to Work. As a leading global insurance and asset management brand, we prioritise care for our customers, the planet, and each other. We hire the very best people to further our commitment to caring and securing the future for our customers.

We offer an inclusive workplace where everyone feels like they belong, while promoting a culture of lifelong learning, development, and global mobility. Join us and share your ideas, be inspired, give back to the community and feel proud to be a part of an organisation doing meaningful work that matters while supporting sustainability, mental health, and well-being.

Let’s care for tomorrow, so we can create a better future together, for everyone.

The primary purpose of this role is to design and execute sustainable change management activities as part of a program or at an initiative level, and to work collaboratively with other Change Managers to create consistency and capability in the execution of Allianz’s change management methodology.

About the Role

• Conduct the change analysis (stakeholder analysis, change impact and gap analysis, training needs analysis) to ensure change initiatives are thought through and planned.
• Own or contribute to the development of a change management strategy and approach based on the completed change analysis.
• Address any potential people-related risks and anticipated points of resistance, and develop specific plans to mitigate or address concerns.
• Develop a set of actionable and targeted change management plans e.g., change leadership plan, communication plan, education and training plan.
• Ensure that readiness assessments are conducted to prepare employees for the transition to new ways of working.
• Apply the AAL change management approach and methodology.

About you

• Certification or demonstrated competency in application of at least one formal change methodology.
• Experience managing large scale and complex change programs and projects.
• Excellent verbal and written communication skills, capable of communicating with audiences at all levels with clarity, impact and influence.
• Collaborative working style and ability to build trust with key stakeholders.
• Ability to interpret and analyse complex information, extract meaningful insights and evaluate options for decision-making.
• High attention to detail by completing tasks with thoroughness and accuracy, with an ability to quickly identify errors or inconsistencies within information.
• Ability to plan and prioritise effectively, organise tasks and manage competing resources and demands.
• Strong personal integrity and commitment to maintain confidentiality.

About Allianz Group

Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.

At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. And the foundation for this is our inclusive workplace, where people and performance both matters, and nurtures a culture grounded in integrity, fairness, inclusion and trust.

We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.

Adjustments and support

If you require any support and adjustments to participate equitably in our recruitment process, we encourage you to reach out to ***email_hidden*** for a confidential conversation.

Join us. Let’s care for tomorrow. www.allianz.com.au/careers