Administration Officer Cemetery

Are you a compassionate and organised administration professional looking to make a meaningful contribution to the community? Wagga Wagga City Council is seeking an Administration Officer Cemetery to provide high quality customer service and administrative support for Council’s cemeteries and crematorium services.

In this rewarding role, you will work closely with families, Funeral Directors and the Cemetery Team to coordinate funeral, cremation, interment and memorialisation services with professionalism, empathy and attention to detail. Responsibilities include customer service, bookings and scheduling, record management, financial processing, preparing correspondence and supporting continuous improvement initiatives.

• Permanent, full-time position (35-hours per week).
• Remuneration package of $2,793.68 gross per fortnight with the opportunity to progress to $3,352.42 gross per fortnight + superannuation (12%).
• Access to Council’s Flexible Working Arrangements.
• Ongoing training and development opportunities.
• Generous leave entitlements.
• Please note: Rates of pay for all Council employees aged between 15-18 years of age are paid in accordance with the Local Government (State) Award 2023, Clause 32. Junior and Trainee Employment. For further information, please see Council’s Junior Rates of Pay Fact Sheet.

We’re Looking For Someone With

• Demonstrated administration and customer service experience;
• Strong communication and interpersonal skills with the ability to work compassionately with bereaved families;
• Excellent attention to detail and organisational skills;
• Experience using Microsoft Office and electronic record systems; and
• The ability to work both independently and collaboratively within a team environment.

Key responsibilities of the role include but are not limited to:

• Providing high quality face-to-face and phone customer service to clients and Funeral Directors;
• Coordinating bookings for funeral, cremation, interment and memorialisation services;
• Meeting with families to discuss memorial options and preparing quotes and draft memorials;
• Maintaining accurate cemetery and crematorium databases and electronic records;
• Processing financial transactions including receipting, banking and reconciliations;
• Preparing correspondence, reports, promotional materials and administrative documentation;
• Assisting with compliance, policy development and legislative reporting requirements; and
• Supporting the development of business improvement initiatives and promotional activities.

What is next?

Applications close Sunday, 14 June 2026 at 11.59pm AEST with interviews to be held in the week commencing Monday, 22 June 2026.

If you are interested in this role and would like more information, please contact Diljinder Uppal, Manager City Businesses on 02 6926 9250.

As part of the recruitment process, pre-employment checks will be conducted in line with requirements of the position.

Selected candidates for this position will be asked to consent to a police check. Please note that people with a criminal record are not discouraged from applying for the position. Each application will be considered on its merit.

For more information and to apply, please visit: https://wagga.pulsesoftware.com/Pulse/jobs

https://wagga.nsw.gov.au/the-council/careers/why-work-in-wagga

Council is an inclusive employer. We strive to reflect the community in which we work, as a result we welcome and encourage applications from skilled people from all walks of life. This includes women, men, Aboriginal and Torres Strait Islander people, culturally and linguistically diverse people, people with a disability, veterans, sexually and gender diverse people, people with lived experience and people of all ages.