Test Lead

Are you wanting to work for an organisation that values their people, invests in communities and has a commitment to our environment? Do you share a passion for maintaining a continual focus on Making a Difference with Real Care to customers and employees? If this sounds like you, then we have your next opportunity.

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About the Opportunity

Ready to lead quality on one of O’Brien’s most significant transformation programs?

We’re looking for a seasoned Test Lead to play a critical role in our enterprise-wide transformation program—a complex, multi-system initiative reshaping how we serve customers and support our frontline teams.

In this high-visibility role, you’ll drive end-to-end test strategy, execution, and governance, ensuring every release is robust, fit-for-purpose, and ready for real-world operations. You’ll partner closely with senior stakeholders, global teams (Belron), and delivery partners to enable confident go-live decisions while balancing pace, risk, and quality.

If you thrive in large-scale transformation environments and want to make a tangible impact, this is your opportunity.

Key Responsibilities

• Lead end-to-end testing across assigned workstreams (SIT, UAT, E2E, regression)
• Develop and execute test strategies, plans, and schedules aligned to delivery milestones
• Coordinate testing across business users, IT teams, vendors, and system integrators
• Drive defect management, including triage, prioritisation, and resolution tracking
• Ensure robust end-to-end validation of customer and operational journeys
• Monitor and report on test progress, risks, quality metrics, and release readiness
• Embed QA governance, leading test readiness and go/no-go decisions
• Manage test environments and data to support realistic business scenarios
• Act as the central point of accountability for testing across stakeholders
• Champion continuous improvement and test automation

About You

You’re an experienced Test Lead / QA Lead with a strong track record in delivering quality outcomes in complex transformation programs.

You’ll bring:

• Proven experience leading testing in large-scale enterprise or transformation programs
• Strong knowledge of SIT, UAT, E2E, regression testing methodologies
• Experience managing multi-workstream, multi-vendor environments
• Expertise in balancing delivery pace with risk and quality control
• Excellent stakeholder engagement and communication skills
• Hands-on experience with tools like Jira, Azure DevOps, TestRail (or similar)
• A pragmatic, outcomes-focused mindset with strong attention to detail

Qualifications

• Degree in IT, Computer Science, Software Engineering, or related field
• Certifications such as ISTQB, PMP, PRINCE2 (desirable)

Why Join O’Brien?

At O’Brien, we’re proud to be a trusted household brand with 100+ years of history, now investing in the future through transformation and innovation.

You’ll benefit from:

• High-impact role on a major transformation program
• Hybrid working and flexible environment
• Strong career growth and development opportunities
• Access to global best practices through Belron
• A culture built on our DNA: Driven, Caring, Collaborative, Genuine
• Competitive benefits, recognition programs, and employee discounts

If you’re ready to take ownership of quality in a business-critical transformation program, we’d love to hear from you.

Apply now and help shape the future of O’Brien.

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If you meet the above criteria and you’re seeking a rewarding career with a nationally recognised household brand, then we would love to hear from you. Apply Now!

At O'Brien , we put our customer at the heart of everything that we do, serving more than 360,000 Customers each year, 24 hours a day, 7 days a week, 365 days a year. O'Brien is also part of Belron , worldwide leader in vehicle glass repair, replacement and recalibration services, operating in 40 countries across 6 continents

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