Team Member Support Services

Here at CBCity

The City of Canterbury Bankstown is one of the largest councils in NSW with one of the most culturally, socially and economically diverse communities. We deliver 28 key services such as childcare, waste collection, parks maintenance, libraries, community facilities and aquatic centres to over 385,000 residents.

The role

Be part of a vibrant, community-driven team where your work helps create meaningful experiences and essential services for the community. As a Team Member Support Services Officer, you’ll play a key role in keeping operations running smoothly across a diverse portfolio including Libraries, Meals on Wheels, the Arts Centre, and Community Planning and Development teams.

In this fast-paced and rewarding role, you’ll coordinate communications, manage logistics, support projects and events, and help deliver high-quality services that positively impact the community. You’ll also contribute to continuous improvement initiatives by streamlining processes and using technology to enhance collaboration, efficiency, and service delivery.

If you’re organised, proactive, and enjoy working in a collaborative environment where no two days are the same, this is a fantastic opportunity to make a real difference while growing your skills in a dynamic local government setting.

Duties will include but not be limited to:

• Provide proactive administrative and operational support across Libraries, Meals on Wheels, the Arts Centre, and Community Planning teams
• Coordinate communications, schedules, logistics, and day-to-day team activities to ensure smooth service delivery
• Support the planning and delivery of community projects, programs, and events
• Maintain accurate records, systems, and documentation while assisting with reporting and correspondence
• Contribute to continuous improvement initiatives by streamlining processes and leveraging technology
• Work collaboratively across diverse teams to enhance efficiency, communication, and community outcomes
• For a full list of duties, click HERE to review the position description.

You will have

• Certificate III or IV in Business Administration or equivalent experience
• Strong working knowledge of Microsoft Office Suite (Word, Excel, Outlook)
• Basic understanding of records management and administrative systems
• Experience providing administrative support in a team environment
• Demonstrated ability to manage calendars, schedule meetings, and coordinate logistics
• Experience with financial administration tasks (e.g., processing invoices, purchase orders)
• Ability to maintain accurate records and databases

The salary range for this opportunity starts at $66,379 (Grade C, Step1) + 12% super. Salary may be negotiable dependent on skills and experience.

What’s On Offer

• An attractive remuneration package.
• Embrace a better work-life balance with our Accrued Time Off program, designed to prioritise your well-being and help you manage the balance between your personal and professional life.
• Two permanent full-time position with Local Government conditions such as long service leave after 5 years, annual salary increases and generous parental leave options.
• Contribute to making a positive impact on our community.
• An investment in your professional growth, fostering continuous learning and development opportunities.
• Access to our employee Health and Wellbeing Programs.

For more information, please contact Isra Shayan (Team Leader Community and Cultural Support) at ***email_hidden***

You will need to submit your application via the ‘Apply Now’ button and create a login using your email address and upload a:

• Resume; and
• Cover Letter addressing the selection criteria within the position description and explaining your suitability for the role.

Applications close 15 June 2026

CBCity is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. We want our workplace to reflect the diverse community we serve. We encourage applications from all backgrounds, experiences and abilities; this includes people with disability, Aboriginal and Torres Strait Islanders, the LGBTQIA+ community and people from culturally diverse backgrounds.

If you require support with your application and throughout the recruitment process, please contact the Talent Management Team at [email protected]

Successful applicants may be required to undertake a Criminal History Check, Medical and/or Working with Children Check in accordance with the position.

Applicants must hold an Australian citizenship, permanent residency, or possess a valid work permit/visa with full unrestricted working rights to be eligible.