QA Analyst - HCM Processes

Role: QA Analyst – HCM Processes (Internal role title: ICT Quality Engineer)

Location: Murarrie, Brisbane, QLD

Employment Type: Full-time, Permanent

Our HR technology landscape, including SAP SuccessFactors, plays a critical role in enabling our people strategy - and quality and reliability are key to that success.

Our Role

We’re looking for a hands-on ICT Quality Engineer to support the ongoing quality, accuracy, and reliability of our SAP SuccessFactors (HXM) platform and associated data ecosystem including Payroll.

This role is ideal for someone who enjoys working in a business-as-usual (BAU) environment, while also contributing to project-based initiatives and system enhancements. You’ll play a key role in ensuring HR systems, integrations, and reporting remain accurate, stable, and aligned to business needs. You’ll bring a strong focus on data integrity, system validation, and continuous improvement, particularly across SuccessFactors and downstream reporting platforms.

Your Impact

Support the ongoing quality, stability, and continuous improvement of SuccessFactors and the broader HXM ecosystem

Design and execute testing activities across HR systems, integrations, and reporting platforms

Validate data accuracy and integrity across employee lifecycle processes and downstream reporting tools

Investigate and resolve system defects, data discrepancies, and integration issues to minimise business disruption

Contribute to test automation, reusable QA assets, and continuous improvement initiatives

Partner with HR, ICT, and data teams to support system enhancements, projects, and BAU operations

Provide insights into system quality, testing outcomes, risks, and opportunities for improvement

Promote best practice quality assurance standards across HR technology platforms

What Goodstart can offer you

Flexible work arrangements giving you choice about when and how work will be done in order to better manage your work and non-work needs

Salary packaging benefits available through AccessPay (eligibility applies)

Access to discounted childcare (up to 15%)

Fitness Passport - access to gyms and pools for you and your family at a heavily discounted price

Discounted health care and access to employee wellbeing program with BUPA

Exclusive discounts on travel, gym memberships, Apple and Dell products, and more

Free annual flu shot (optional)

Option to purchase extra leave for even greater work life balance

First Nations Support and Cultural Leave

Work for a company that has an aspiration to be globally recognised for early years practice and learning outcomes

Gain significant investment in your growth and development with support, tools, training and experiences that will truly enhance the progress and outcomes for children in their earliest years

You’ll bring to the table

Essential

Strong experience in QA/testing within HR systems or SuccessFactors environments

Proven experience validating HCM data, integrations, and reporting outputs

Familiarity with SuccessFactors Employee Central and talent modules

Strong SQL skills and experience working with large datasets

Experience testing APIs, integrations, and system workflows

Strong analytical and problem-solving skills with attention to detail

Experience with Power BI or similar reporting tools

Current QLD Working with Children Check or willingness to obtain

Desirable

Experience working across SuccessFactors talent modules (Recruiting, Onboarding, Performance & Goals, LMS)

Exposure to SAP HANA, Microsoft Fabric, or Azure data pipelines

Experience with test automation tools and frameworks

Understanding of Agile and DevOps practices in BAU environments

How to apply

Click ‘Apply Now' and submit your application.

We review applications as they are submitted. We encourage you to submit your application as soon as possible for your best chance to progress to the next stage of the process.

Have a question? Contact our Talent Acquisition Team via email ***email_hidden***

At Goodstart we are deeply committed to Reconciliation and encourage Aboriginal and/or Torres Strait Islander people to apply. For further information and support email [email protected]

If you are a placement agency or external recruiter, please refrain from submitting resumes to Goodstart unless you have a signed staffing agency agreement with us. Goodstart will not be responsible for or pay any placement fees for candidates submitted by agencies that are not approved suppliers. Any resumes received from agencies or external recruiters without an agreement will be reviewed by Goodstart and may be shared with our internal recruiting team for their reference.

Supporting our people and protecting our children

We're an equal opportunity employer that is proud of our inclusive and diverse work environment. We know that Goodstarters from diverse cultures, backgrounds and experiences strengthen our teams and help us grow. We're also deeply committed to Reconciliation and creating an environment where Aboriginal and Torres Strait Islander People feel a strong sense of belonging and connection.

Safety is our priority and we will take any action necessary to ensure that all children can feel safe and be safe, and are safeguarded from abuse, neglect and harm. As a Child Safe Organisation, all of our candidates must have or obtain a valid working with children check.