Concierge and Community Manager

Job ID

277403

Posted

20-May-2026

Service line

Advisory Segment

Role type

Full-time

Areas of Interest

Communications/Public Relations, Customer Service

Location(s)

Adelaide - South Australia - Australia

Monday to Friday | 8 am - 5 pm | Work across 2 office assets in the CBD

Blend front of house, events and community engagement

Adelaide | Land of the Kaurna people

Join a leading property brand and be the face of a premium commercial precinct in the heart of Adelaide. This is a unique opportunity for a customer experienced professional to shape workplace culture, drive engagement and deliver standout service across a high-profile asset.

As the Concierge & Community Manager, you’ll act as the first point of contact for customers, tenants and visitors, delivering a seamless and engaging experience onsite. You’ll also play a key role in activating the precinct, enhancing tenant engagement and supporting a vibrant workplace community. In this dual role you will provide concierge services between 8 am -2 pm and in the afternoon plan and support events, activations and placemaking initiatives in the office.

Here's What You Will Do

Front of House & Customer Experience

• Deliver exceptional front-of-house service and tenant support
• Manage visitor enquiries, bookings and concierge services
• Ensure lobby presentation and customer satisfaction standards are upheld
• Provide local recommendations, bookings and lifestyle services

Community & Engagement

• Plan and support events, activations and placemaking initiatives
• Engage with tenants both onsite and digitally (apps, social platforms)
• Contribute to content creation, communications and community engagement
• Build strong relationships across tenants, stakeholders and Operations & Team Support
• Assist with building events, activations and experience delivery

About You

• Previous experience in concierge, hospitality, customer experience or property services
• A natural people-person with strong communication and relationship-building skills
• Passion for customer service, events and community building
• Highly organised with the ability to multitask in a fast-paced environment
• Tech-savvy with exposure to apps, social media or digital engagement tools desirable
• Experience in commercial property, hotels or premium environments will be highly regarded

What’s In For You

Joining our team means surrounding yourself with talented, driven professionals who are at the top of their field. Your journey starts here…

• Uncapped opportunities to develop your career within the property Industry
• Structured career development to support you and explore your learning potential and career goals
• Parental leave which is industry leading.
• A range of educational, financial, lifestyle, health and wellbeing benefits and programs, corporate partnerships and discounts, CBRE Cares Foundation, competitive leave offerings and paid volunteer days.
• Qantas flight discounts
• Fitness Passport
• Annual Flu shots via vouchers and onsite vaccinations
• Initiatives and annual programs to recognise employees who exemplify excellence nationally and pacific wide
• Exclusive Corporate Discounts and offerings from our corporate partners

Why CBRE

When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values — respect, integrity, service and excellence — and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants.

We welcome and encourage First Nations People to apply.

Be inspired to elevate your career to new heights.

Applicant AI Use Disclosure;

We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.

Please note the successful applicant will be required to undertake pre-employment background screening by our external third-party provider.

We look forward to hearing from you!

#WeAreCBRE

Service line: Advisory Segment