Personal Assistant

Brief Description

Your new team

To serve as a strategic administrative and process partner to the Associate Director of Development & Delivery. This dynamic role ensures the seamless operation of the Software Development & Project Delivery teams by providing high-level administrative support, optimizing executive workflows, and fostering a culture of efficiency, innovation, and engagement across the leadership team. You'll be part of a team that values proactivity, adaptability, and a hands-on approach to leveraging our technology and systems to explore improved ways of working that increase productivity.

The role

• Proactively manage the AD’s schedule, prioritizing high-impact meetings and protecting "deep work" time, understanding the urgency and importance of communications.
• Drive efficiency by leveraging AI tools, automation, and our core systems (Google Workspace, Google Looker Dashboards, Confluence) to streamline administrative tasks, document drafting, reporting, and information flow. You'll be encouraged to "play" with these technologies to find innovative solutions.
• End-to-end management of Departmental Purchase Orders, vendor invoicing, and reconciliation. Ensure accuracy and timely submission to Accounts Payable. Support the AD with data-backed recommendations for departmental and budgetary approvals.
• Track and monitor the AD’s budget, including Reward & Recognition expenditure and gift registers.
• Act as a gatekeeper and agile point of contact, translating and routing communications within a fast-paced Technology environment, ensuring priorities are understood and actioned.
• Support the planning and execution of team-based events and engagement programs to boost department morale and foster a fun, collaborative atmosphere.
• Coordinate internal and external meetings, including agenda preparation, high-quality minute-taking, and tracking actionable outcomes with a focus on urgency.
• Support the leadership team in meeting mandatory reporting deadlines and maintaining software license registers.
• Assist in adhering to APRA prudential standards by monitoring compliance metrics and flagging critical correspondence for the AD.
• Contribute to the identification of operational and financial risks, supporting the maintenance of robust internal controls.
• Support the department’s response to internal and external audits/examinations.

What Experience You’ll Bring

• Early in your career, with 1-3 years of experience as a Personal or Executive Assistant, or in a similar supportive administrative or project coordinator role within a fast-paced environment. We're looking for adaptability and a fresh perspective rather than deeply ingrained operational habits.
• Advanced proficiency in Google Workspace (Docs, Sheets, Slides) and a genuine enthusiasm for leveraging data tools like Google Looker Dashboards and collaboration platforms like Slack or MS Teams and Confluence.
• Comfortable using AI tools (e.g., Gemini, ChatGPT, automation scripts) to enhance productivity and output quality, with a desire to explore new technological solutions.
• Exceptional written and verbal skills with an uncompromising eye for detail.
• Practical experience with financial processes, including invoicing and budget tracking.
• High emotional intelligence (EQ) and the ability to build relationships at all levels, matched with a fun-loving, jovial personality and good banter.
• A proactive, "solution-first" mindset when resolving administrative or process bottlenecks and a willingness to tackle low-to-moderate complexity administrative processes.
• At least some understanding of technology terminology, perhaps from prior experience in a tech company, a semi-technical role, or even personal coding interests

Location

Close to a variety of public transport and easy parking options, the Toowong office has excellent end of trip facilities (including secure bike storage and showers), outdoor spaces and plenty of modern collaborative areas to work and connect with colleagues.

Conveniently based at Toowong Village tower with views of the mountains and the Brisbane River, our location is only 4 km from the city and provides access to retail, restaurants and other amenities.

The Benefits Of Working At A&G

• Be rewarded - we recognise high performance and reward our people for their hard work through bonuses and other perks.
• Work flexibility - with options to work from home two days per week.
• Options for leave - life happens, so we’ve got volunteer days, an additional paid ‘ME’ day, paid parental leave and the opportunity to purchase additional leave to cover all of the big stuff.
• Grow with us - we’ve got learning and professional development opportunities to suit everyone.
• Give back - our A&G Difference program gives you the power to change our community for the better through volunteering, fundraising and donation opportunities for causes that you’re passionate about.
• Take care of yourself - your wellbeing is important to us and our healthy mind and body hub, mental-health support and fitness discounts will help you be your best self.
• Celebrate the wins - we love sharing our successes and celebrating together - join us and you’ve got a ticket to our many on-site events throughout the year, family fun days and annual celebrations.
• Save money - as well as discounts on insurance products, we’ve teamed up with some incredible retailers, hospitality providers and others to bring you discounts on your purchases, no matter where you are in Australia

Auto & General (A&G) is the fastest-growing major Motor and Home insurer in Australia, providing insurance products and solutions to safeguard a brighter future for our customers and community.

Our range of general insurance products including Car, Motorcycle, Home, Contents Pet and Travel products are delivered through our multi-award-winning brand Budget Direct and partnerships with leading brands - ING, Qantas, Virgin Money and Coles Insurance.

We’re excited about the future and we’re always on the lookout for talented, passionate individuals who can help us achieve our goal of being Australia’s best insurer! If this sounds like you, apply today.

Auto & General values individual differences and believes in fostering an inclusive culture that creates a great place to work for all.

• A note from Auto & General to recruitment agencies: We politely ask that you avoid making any approaches or sending any unsolicited resumes to our Recruitment Team or Hiring Leaders across our business. Auto & General is not responsible for any fees related to unsolicited resumes.

Please ensure your manager or team leader is aware of your application. If this sounds like your next challenge, click on the APPLY NOW button and submit your application.

We are accepting referrals for this position. If you know someone who has the right skills & experience, please encourage them to apply and advise our recruitment team.