Category Education Coordinator

MECCA’s Education team brings learning to life across our stores, supporting our teams to deliver exceptional customer experiences through engaging, impactful education. We are looking for a highly organised and proactive Category Education Coordinator to support the operational delivery of education initiatives across Skin, Body, Wellness and Innovation categories.

This role is instrumental in ensuring learning content, communication, resources and day-to-day coordination are delivered seamlessly across digital and face-to-face education experiences, helping our store teams stay inspired, informed and confident.

The Role You Could Play

Reporting to the Category Education Manager on a 12 month Fixed Term Contract, you will support the coordination and development of category education initiatives across MECCA. You will:

• Coordinate day-to-day education operations for the skin, wellness and body categories including scheduling learning programs and managing timelines
• Support the development, formatting and maintenance of digital learning content across our education platform MECCAversity
• Prepare and coordinate education resources, training materials, tester kits and supporting documentation for training sessions
• Assist in the operations of face-to-face workshops, training sessions and education events
• Support communications across internal and external stakeholder groups
• Maintain organised systems, trackers and content libraries while supporting reporting, follow-ups and project execution.

What You Will Bring

You are highly organised, detail-oriented and thrive in a fast-paced, collaborative environment. Ideally, you will bring:

• 12+ months’ experience in education coordination, learning support, administration or operations support
• Experience within retail, beauty, services, learning and development, or category education environments highly regarded
• Strong organisational skills with the ability to manage multiple priorities and deadlines simultaneously
• Confidence using Canva, Microsoft Office Suite (including Excel and PowerPoint) and digital learning platforms
• Excellent communication skills with a proactive, adaptable and solutions-focused approach

Your Life At MECCA

Whilst we are focused on our #CustomerFirst mantra, we know that wouldn’t be possible without an incredible team that is guided by our MECCA values and motivated each and every day to be solutions focused, innovative, collaborative and adaptable, and have a bit of fun along the way!

Some of our other team member benefits include:

• Professional development programs and first-class digitised learning offering
• Health and well-being initiatives
• Reward and recognition programs
• Access to bonus and incentive programs
• Access to quarterly product allowance
• Generous discount to spoil yourselves and your immediate family, as well as a generous product allowance, subject to company policy

There are also so many other ways in which you’ll be made to feel part of the MECCA story as we love to celebrate, surprise and delight our team along the way.

To learn more about life at MECCA Brands, follow us on LinkedIn at MECCA Brands or @lifeatmecca and for all current opportunities, visit www.mecca.com.au/careers