Housing Manager

• Location: Ashfield
• Employment type: Temporary Opportunity 12 month contract and Talent Pool Creation
• Grade: Clerk Grade 7/8
• Salary: $113,574 pa - $125,720 pa plus superannuation and annual leave loading
• Generous leave entitlements including flex leave

Your role

The Housing Manager contributes to the overall development and management of housing operations across access and tenancy management, in areas with a high public housing concentration and social disadvantage.

What You’ll Do

• Working with Partnerships in relation to Transitional moves clearing pathways to homes NSW client s to enter Transitional housing options
• Work with the processes relating matching applicants on wait list to properties available for re-let and understanding of the Key Performance Indicators for Void loss
• Monitor service standards and develop and implement flexible and innovative service and management
• strategies that link into the local service system to support sustainable and successful tenancies, and/or other housing options such as private or community-based housing.
• Manage local tenancy management activities in relation to rent and water account arrears, vacancy management and breaches of the Residential Tenancies Act.
• Manage assessment and access functions in relation to finding housing solutions for people in need.
• Oversight delivery of housing services to ensure compliance with legislation and policy requirements and to support performance reporting.
• Assist the Team Leader and Senior Client Service Officers with complex service issues and policy interpretation.
• Develop and maintain networks with tenants, community providers and local agencies to build local community-based projects and initiatives which will support successful tenancies and communities.
• Supports the Team Leader in direct supervision, team rosters, team development, business and resource planning and individual performance reporting.
• Develop local reporting and stakeholder feedback systems to drive performance improvement for the district/ team.

Desirable knowledge

• Understanding of the Processes relating to audit compliance and guidelines to selections and Manual Allocations
• Understanding the policy and guidelines relating to Relocations to Headlease and Notice of Terminations
• Understanding about relocation of Tenancies and relating policy guidelines

What We Are Looking For

• Current NSW Driver’s Licence
• Ability to work with Tenants with sensitivity who are targeted for relocation due to re-development or nominated
• Ability and analyse homes ADHOC reports and extract data for weekly performance reporting, and maintain data bases
• Ability to prepare reports to Team Leader on a weekly basis on Performance measuring against the Key Performance Indicators
• The ability to manage a team in a high-pressure working environment where resources are always stretched to meet client demands.

Download the role description.

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To apply directly via the DCJ Careers site click here. Search for the job and click the ‘Apply now’ button.

We focus on hiring people who share our commitment and goals of inclusion, collaboration, adaptability, courage and integrity. If you meet the essential requirements and the role resonates with you, please apply – you do not need to meet every desired requirement for us to want to talk to you.

What We Offer

We offer a variety of benefits, including:

• A challenging and rewarding career
• Flexible, autonomous work environment
• Competitive pay and conditions
• Training and development opportunities to build and maintain capabilities
• Health & Wellbeing and Employee Assistance Programs.

Want more information? Visit our website to see more information on Working for us.

We do work that really matters

Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It’s work that really matters.

Apply now and join Australia’s top public sector employer where we will support you and provide an exciting and flexible working environment!

Are you ready to join us?

Click apply, attach a cover letter (maximum 2 pages) outlining how you meet the requirements of the role as well as an up-to-date résumé (maximum 5 pages).

Applications close

11:59pm on Thursday 28th of May 2026.

Got a question?

For more information about the role or what it’s like to work for DCJ, please contact the hiring manager Wendy Olivant on 0437 764 773 or via email ***email_hidden***

If you’ve got a question about applying or would benefit from an adjustment in the recruitment process to help you perform at your best (including an alternate method submission of the application), please call Laura Fagerstrom on 02 8688 2864 or via email [email protected]

Visit Recruitment adjustments on the DCJ website to learn more.

Inclusion and Diversity lies at the heart of how we recruit

We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.

To find out what DCJ are doing to build an inclusive and diverse workforce, visit Inclusion and diversity on the DCJ website.

Other Information

A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.

For more information visit Applying for DCJ jobs on the DCJ website.

Thank you for your interest in this role. We look forward to receiving your application.

To keep up with recruitment opportunities at DCJ, follow us on Facebook: www.facebook.com/CareersatDCJ/

The Welcome Experience

Thinking about moving to regional NSW? Get free, personalised support with housing, schools, jobs, and settling in. Learn more: www.nsw.gov.au/welcomeexperience

The careers site currently promotes this service on the ‘Discover roles with DCJ in regional NSW’ page.