Head of Operations

Jobresponsibilities

Leadership & Execution

• Lead and develop a multi-functional operations team.
• Drive accountability, structure, and performance across departments.
• Align operations with company's strategic goals.

Supply Chain & Inventory

• Implement demand planning with forward visibility (12-month rolling forecast).
• Optimise inventory levels and reduce obsolete stock.
• Strengthen supplier performance, quality, and delivery reliability.

Product & R&D Coordination

• Oversee product lifecycle from concept to launch.
• Ensure all product documentation (specifications, manuals, compliance) is complete.
• Collaborate with engineering and suppliers on manufacturability (DFM/DFMA).

Quality & Compliance

• Own and enhance the ISO 9001 Quality Management System.
• Manage product quality, warranty risks, and continuous improvement initiatives.
• Establish structured processes, including recall procedures.

Systems & Data

• Drive effective use of ERP systems (Odoo or similar).
• Improve data integrity, reporting, and operational visibility.
• Identify opportunities for automation and process improvement.

Continuous Improvement

• Lead operational efficiency initiatives.
• Reduce costs, improve DIFOT, and enhance customer experience.
• Support ESG initiatives where relevant.

Qualifications

• Bachelors Degree in Industrial Engineering, Mechanical Engineering, Manufacturing Engineering, or related discipline.
• Minimum 10 years of experience in operations, supply chain, or manufacturing environments, with proven leadership experience.
• Strong background in operations engineering or manufacturing systems, with the ability to design, optimise, and improve operational processes.
• Proven experience managing inventory, procurement, supplier performance, and end-to-end supply chain operations.
• Solid understanding of process optimisation, production flow, capacity planning, and continuous improvement methodologies.
• Experience in product-based or manufacturing companies is essential.
• Strong leadership skills with the ability to manage and develop cross-functional teams in a fast-paced environment.
• Strong commercial awareness with the ability to balance operational efficiency and business performance.
• Proficient in data analysis and Microsoft Excel, with the ability to generate insights for decision-making.
• Hands-on experience with ERP systems (e.g., Odoo or similar).
• Knowledge of ISO 9001 Quality Management Systems (QMS) and compliance standards is preferred.
• Exposure to automation tools or AI technologies (e.g., ChatGPT) is an added advantage.
• Strong problem-solving, decision-making, and stakeholder management skills.

Why Is This a Great Opportunity

• High-Impact Operational Ownership: This role offers the autonomy to "own" the ISO 9001 system and end-to-end supply chain. In Australian culture, professionals thrive when given the trust to build and optimize systems without being micromanaged.
• Strategic "Big Picture" Alignment: The focus on a 12-month rolling forecast and long-term strategic goals appeals to the Australian preference for forward-thinking leadership rather than just reactive, day-to-day firefighting.
• Culture of Accountability and Merit: By driving accountability and data integrity, the role creates a "fair go" environment where performance is measured by clear metrics (like DIFOT) rather than office politics or hierarchy.
• Innovation & Modern Tech Stack: The mention of Odoo ERP, Automation, and AI (ChatGPT) signals a progressive workplace. Australians value efficiency and "working smarter, not harder," making a tech-forward environment a major draw.
• Quality-First Mindset: Overseeing the product lifecycle from concept to launch ensures the candidate isn't just a cog in a machine. It offers the professional pride of delivering high-quality, compliant products, which aligns with the Australian value of craftsmanship and "doing a job right."

Salary Type : Monthly

Salary Min : A$ 130000

Salary Max : A$ 140000

Currency Type : AUD