Senior Accounts Receivable Officer

Ego Pharmaceuticals

Senior Accounts Recievable Officer

Full Time - Dandenong South

The Senior Accounts Receivable Officer is responsible for managing the company's incoming payments,

ensuring timely and accurate invoicing, payment collection, and record-keeping.

This role involves maintaining customer accounts, resolving billing issues, and actively working to minimize outstanding balances. Strong communication and organizational skills are essential for

effectively interacting with customers and internal teams to ensure efficient cash flow and accurate financial reporting.

Key Reponsibilities

  • Invoice and Claims Generation and Distribution: Prepare and issue accurate and timely invoices and credit claims to customers for goods or services rendered. Ensure invoices are distributed through appropriate channels.
  • Accounts Receivable Ledger Management: Maintain and update the accounts receivable ledger, ensuring all transactions are accurately recorded and reconciled.
  • Customer Account Management: Monitor customer accounts for overdue payments and follow up with customers via phone, email, or written correspondence to secure payment. Review and process new account applications including credit checks as they arise
  • Dispute Resolution: Investigate and resolve customer billing discrepancies and payment disputes in a timely and professional manner. Reporting and Analysis: Prepare regular accounts receivable reports, including aging analysis, collection forecasts, and bad debt projections.
  • Compliance and Documentation: Ensure all accounts receivable processes comply with company policies and relevant accounting standards. Maintain organized and accurate documentation.
  • Communication and Collaboration: Liaise with internal departments (e.g., sales, customer service) to resolve customer account issues and ensure smooth processes.
  • Month-End Closing: Participate in month-end closing activities, including preparing journal entries and reconciliation of eShop transactions, providing necessary information for financial reporting.
  • Assist with internal and external audits as required.

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