Project Support Officer

Category: Operations / Project Delivery

Job Type: Full Time

Location: Brisbane CBD

PAY TYPE: Salary + Super PAY RANGE: Competitive (based on experience)

About The Opportunity

If you’re the kind of person who loves turning moving parts into clean momentum — read on. MSA is looking for an experienced Project Support Officer to work closely with the Director / Senior Management Team and support our internal teams and diverse client base. This is an engine-room role: you’ll keep projects and priorities moving, make meetings

With over 50 years of combined mining experience, Mining Skills Australia (MSA) delivers industry-leading training solutions across Australia and internationally.

Our coaching team specialises in competency-based and proficiency-based programs, supported by a growing suite of digital learning tools. Through our advanced eLearning platform, we provide remote and blended training solutions tailored to the global mining industry.

As our services expand, so does our digital capability.

Motion Curve

One of Queensland’s largest in house Animation and XR developer studios, focused on high-impact visual communication, animations, and motion design. Motion Curve works alongside MSA to bring training concepts to life—transforming complex information into engaging, easy-to-understand visuals and user experiences.

SportsAi

A data-driven sports technology company building intelligent, user-centric digital products. SportsAi develops performance-focused platforms, apps, and interactive tools powered by smart design and clean UX. This partnership strengthens our shared approach to human-centred design and enhances the creative opportunities available within this role.

Project Support

KEY RESPONSIBILITIES (INCLUDE BUT NOT LIMITED TO)

• Partner with leadership to keep priorities and deliverables on track — fast, accurate, no drop balls.
• Run tight meeting logistics: agendas, minutes, action items and follow-ups (and chase close-out).
• Maintain key registers, trackers and schedules so the team always knows what’s next, who owns it, and when it’s due.
• Pull together updates and reporting for leadership — clear, crisp, and on time.
• Assist with data collation, analysis and reporting to support informed decision making.

Business Support / Administration

• Provide effective business and administrative support to maintain smooth operational workflows.
• Support diary management, meeting coordination, presentations, correspondence and maintaining key registers.
• Support procurement activities including raising Purchase Orders and processing invoices.
• Track and follow up on business activities, ensuring data and information is collated within agreed timeframes.
• Maintain accurate records, systems and processes to ensure strong governance compliance.

Operations + Team Support

• Coordinate internal relationships and communication, and liaise with external customers to meet service levels and timelines.
• Book travel and manage system/equipment provisioning requests.
• Create polished comms, presentations, confidential documents, spreadsheets and reports.
• Manage incoming calls/emails and provide excellent customer and client service.
• Support teams with customer interactions as required.
• Coordinate office logistics (mail, deliveries/couriers, building management/contractors, clients and meetings) and help maintain a safe, clean work environment.
• Integrate and use AI platforms effectively to enhance productivity within the office.

What We Are Looking For / Mandatory Qualifications

You’re proactive, switched-on, and you love being the person who makes things happen.

• Strong organisational skills with the ability to plan, prioritise and manage competing deadlines in a busy environment.
• Well-developed written and verbal communication skills.
• Sound analytical and problem-solving capabilities.
• Professional and discreet — able to handle sensitive information and maintain confidentiality.
• MSA is a fast paced environment with daily changing priorities – must be dynamic and flexible
• Experience producing high-quality documentation (reports, correspondence, presentations) to deadlines.
• Strong Microsoft Office skills (especially Outlook and Teams) and confidence building simple, effective admin systems.
• Australian resident with full working rights.

Highly Regarded

• Experience maintaining project registers, reporting cadence, minutes/actions, and documentation governance.
• Experience supporting procurement / POs / invoices and coordinating vendors.
• Experience with AI platforms within an operations and business environment

What We Offer

• Competitive full-time salary based on experience + entitlements.
• Opportunities for advancement and travel.
• Product training and onboarding.
• Brisbane CBD based (core hours 8:30 am – 4:30 pm).
• A modern, motivating, fun and dynamic work environment.

How To Apply

Ready to get stuck in? Apply now with your CV and a short note telling us what you love about project support and keeping things running smoothly.

Due to application volume, only shortlisted candidates will be contacted.

Questions? Email ***email_hidden***.

At MSA, we treat our team as equals and respect everyone. We appreciate and value everyone’s support and understand that a diverse workforce accounts for a secure, connected, and productive operating environment.