Information Management Systems Support Coordinator

• Key role supporting Information Management systems and practices
• Lead continuous improvement across Information Management systems, processes and practices

About The City Of Ballarat

The City of Ballarat, 100km west of Melbourne’s CBD, is one of Australia’s largest inland regional cities. Ballarat is uniquely located with easy access to Melbourne, Geelong and Bendigo.

The City of Ballarat has a growing economy that attracts and retains innovative businesses, employs a highly skilled workforce and attracts new residents whilst promoting the city’s unique heritage and vibrant cultural life. Ballarat has all the services, retail and entertainment opportunities you'd expect to find in a metropolitan setting but with a relaxed country attitude. With affordable housing at a fraction of Melbourne prices and a progressive leadership team, now is a great time to join the City of Ballarat.

The role

• We’re seeking an Information Management Systems Support Coordinator for a permanent full-time role. In this position, you will lead the development and continuous improvement of Information Management systems, processes and practices across the organisation.
• You will support governance and compliance requirements, provide guidance and training to staff, and contribute to reporting and audit activities to improve efficiency and service delivery.
• Working closely with the Team Leader Information Management, you will support the effective operation of the team and deliver strong organisational outcomes.

About You

You are a proactive and detail-oriented professional with strong analytical and problem-solving skills, confident working across systems, processes and compliance in a complex environment.

You communicate clearly, build effective relationships and translate technical requirements into practical, easy-to-follow guidance. You take a collaborative approach and contribute to improving processes, strengthening systems and enhancing service delivery.

Experience in Information Management, or a strong interest in developing capability in this area, will be highly regarded, along with an understanding of electronic records management and the ability to work effectively within a local government environment.

Key Selection Criteria

• A formal qualification in an Information Management field with relevant experience in information management OR relevant and demonstrated experience in Information Management particularly with regards to records/documents/image management.
• Knowledge and experience of record keeping principles.
• Excellent communication skills, including a proven ability to communicate effectively with those of varying technical understanding and levels of the organisation.
• Experience in the operation and administration of Electronic Documents and Records Management Systems.
• Demonstrated ability to develop improvement initiatives and deliver improvements in line with department objectives.
• Experience working in a Senior Information management role.

To Apply

To apply for this position please click on the apply button and submit your application. The closing date for this position is Monday 8th of June.

Please ensure that you provide a cover letter, current resume and answer screening questions based on the key selection criteria.

The successful applicant will be required to undergo a full employment medical and police check.

Contact

For any additional questions, please contact Josh Waight Manager Customer Experience and Information Management at ***email_hidden*** or 03 5320 5500.

At the City of Ballarat, we celebrate diversity and strive to create an inclusive, flexible workplace where everyone feels welcome. We encourage applicants of all backgrounds, identities, and abilities to apply. If you need any support during the recruitment process, reach out to us at [email protected]

We’re proud to be a child-safe organisation, committed to protecting children and young people from harm. Our culture promotes their safety and wellbeing, and we require all successful candidates to undergo relevant screening, including a Working with Children Check and criminal history check.