Call Centre Customer Service Officer

Are you an early riser who loves helping people and thrives in a fast-paced environment? We are partnering with our client who are looking for a motivated Customer Service Officer to join their growing team in a state-of-the-art Norwest office.

What's On Offer

• Competitive salary: $65K + Super + Overtime
• 10-hour shifts with overtime paid after 8 hours
• Work from home every Tuesday
• Saturday shifts (every 2nd week) - work from home for 6 hours and paid entirely at overtime rates
• Monthly team lunches
• Supportive, collaborative and fun company culture
• Career growth and development opportunities
• Comprehensive 8-week training program to set you up for success

Shift Details

• Early starts from 5:30am
• Last shift commencing at 7:30am
• Rotating roster including every second Saturday (WFH)

About The Role

In this role, you'll be the first point of contact for customers, delivering high-quality service and support. Your responsibilities will include:

• Handling inbound customer enquiries
• Providing solutions and resolving issues efficiently
• Processing orders and updating systems
• Building strong customer relationships
• Working closely with internal teams to ensure seamless service delivery

What We're Looking For

• Strong customer service and communication skills
• Reliable and punctual with the ability to commit to early starts
• Comfortable working in a fast-paced call centre environment
• Positive attitude and a team player mindset
• Tech-savvy with good data entry skills

If you're ready to join a company that values its people, offers flexibility, and rewards hard work what are you waiting for? Hit APPLY today! If you would like to have a confidential discussion please contact me on 0400 854 228 or ***email_hidden***