Executive Manager Technology Product

Make a real impact on how RACQ designs and delivers technology solutions that enable great member and employee experiences.

The Executive Manager, Technology Products is a new position responsible for working closely with stakeholders to develop a product vision and roadmap. Ultimately, you will be responsible for the end-to-end delivery of this agenda. You will have the opportunity to establish and lead the team and function, influence enterprise-wide outcomes and partner closely with senior leaders during a significant period of transformation.

At RACQ, we’re good people doing good things - making a positive impact every day, with opportunities to learn, grow, and be more.

About The Role

Reporting to the Chief Technology Officer, the Executive Manager, Technology Products is a senior leadership role responsible for leading the Technology Product function within the Technology group and shaping how technology products are planned, designed, delivered and continuously improved across RACQ.

Key Responsibilities

• Lead and mature the Technology Products function, including planning, prioritising, resourcing and delivering products and features for nominated internal customer groups.
• Own and shape product vision and delivery roadmaps in partnership with business sponsors, ensuring alignment with RACQ’s short- and long-term technology strategy, standards and architectures.
• Oversee end-to-end product delivery activities, including business analysis, solution design, development, testing, deployment, change management and first-level product support.
• Build a high-performance, values-led culture that champions authentic leadership, employee engagement, accountability and continuous improvement across Technology.
• Establish and manage performance metrics (internally and with service partners) to drive delivery excellence, operational efficiency, customer satisfaction and measurable business outcomes.

About You

• Proven leader in end‑to‑end, customer‑focused technology product delivery, with experience embedding product‑led and agile ways of working in complex, matrix environments.
• Experienced in building and integrating a team and function from the ground up.
• Strong strategic thinker who translates long‑term vision into practical program delivery aligned to enterprise technology and business strategies.
• Experienced partner to senior executives and business sponsors, with the ability to influence, negotiate and realise agreed benefits across organisational boundaries.
• Confident people leader who thrives in dynamic change environments, fostering high performance, engagement, continuous improvement and professional growth.
• Exceptional communicator and stakeholder manager with a strong track record of managing external partners and providers to deliver on outcomes.

Why join RACQ?

RACQ is here to drive a better future for all Queenslanders. With more than 1.7 million members, we’re built on helping people when they need it most. Join our team and play a part in supporting our members to move and live safely, securely and sustainably. We’re evolving with smarter, more sustainable solutions that make a real difference across Queensland. And while our reach is big, we stay small enough to support your career with care. At RACQ, you’ll find a flexible, inclusive workplace where everyone is valued, supported and empowered to thrive. Learn more about our culture and our commitment to diversity and inclusion at About us | RACQ .

Why you’ll love working at RACQ

At RACQ, we support your work, wellbeing and career through benefits that matter.

• Free RACQ roadside assistance from day one Enjoy complimentary RACQ Everyday Roadside Assistance, renewed annually.
• Exclusive employee discounts Access discounts across RACQ products and partner offers including banking, insurance, solar, vehicle care, retail and travel.
• Wellbeing that goes beyond the basics Take advantage of onsite health checks, flu vaccinations, wellbeing rooms, digital wellbeing resources and discounted private health insurance.
• Flexibility that works for real life Our weFLEX approach supports balance, performance and collaboration - whether you’re working from home, the office, or a mix of both.

Benefits

Explore all our employee benefits at https //www.racq.com.au/about-us/careers/employee-benefits .

Ready to apply to do good stuff daily?

Successful candidates will be asked to complete background checks to progress their application.

Adjustments & Support

We’re committed to creating an inclusive and accessible recruitment experience for everyone. If you need any adjustments or support at any stage of the process, please reach out to ***email_hidden*** for a confidential and supportive conversation or visit http //www.racq.com.au/about/careers/our-recruitment-process .

Work Locations

Eight Mile Plains