Mental Health Service Manager

New Horizons Enterprises Limited

An exciting opportunity is available for an experienced Mental Health Service Manager to lead a team in the Community Living Support (CLS) program at a Local Health District level: Eastern Suburbs, Sydney . This is a senior leadership role for someone passionate about recovery‑oriented practice, strong partnerships and developing high‑performing teams.

About The Role

As the Mental Health Service Manager – CLS, you will:

Lead and oversee the CLS service, ensuring high‑quality, trauma‑informed, recovery‑oriented support for consumers

Provide practice leadership, supervision, and coaching to frontline staff

Ensure fidelity to the CLS model and delivery against contractual and KPI obligations

Maintain strong partnerships with Local Health District clinicians and community stakeholders

Contribute directly to service delivery through a small caseload and cross‑LHD communities of practice

This role balances people leadership, practice excellence, and operational accountability , with a strong focus on capability building and continuous improvement.

Key details

Position: Mental Health Service Manager – CLS

Award / Level: SCHADS Award – Level 6

Location: Eastern Suburbs - Sydney

Employment type: Permanent, full‑time

Why Join?

Great pay and benefits - Access to salary packaging to reduce your taxable income and increase your take home pay by up to $15,900 plus $ 2,650 for entertainment expenses. Enjoy novated leasing.

Monthly Rostered Days Off (RDOs)

Supportive organisation - you will have business partners in people and culture, finance, product and relationships, compliance, and practice integrity - so you won't have to do this alone

Ongoing training and professional development - Grow through mentoring, skills training, and career development pathways.

Purpose above all else - Be part of a community that values compassion, connection, and wellbeing

About You - You Will Bring

Tertiary qualifications in a relevant mental health or health discipline or Cert IV in Peer Work

Proven experience leading a mental health service (minimum 2 years)

Strong working knowledge of the CLS model and recovery‑oriented practice

Exceptional communication, coaching, and stakeholder engagement skills

Experience supervising and developing multidisciplinary teams

Experience within CLS programs and familiarity with the NSW Mental Health Act is highly regarded. Applicants with lived or carer experience of mental health challenges are encouraged to apply.

Probity Requirements

National Police Check (within 3 months)

NDIS Worker Screening Clearance

NDIS orientation module - or willing to obtain

Working with Children Check

Valid NSW Drivers Licence

Right to work in Australia

How to apply

To register your interest, please click ‘Apply Now’ and provide a resume and cover letter outlining your suitability for the role.

If you have any questions about this role or would like to discuss any reasonable adjustment you may require throughout the recruitment process, or require alternative method of submitting your application, please email ***email_hidden***

IMPORTANT: New Horizons is an equal Opportunity Employer, and our people represent the community which we serve. We invite all the applicants to apply, including First Nations People, and people from diverse social, cultural and gender backgrounds.

New Horizons acknowledges all Aboriginal and Torres Strait Islander peoples as the traditional custodians of the land.