Generator Service Manager

JLE Group is seeking an experienced Generator Service Manager to lead our generator service operations within the Manufacturing & Hire division. Based in Newcastle, this role offers the opportunity to drive service excellence across field and workshop operations for major projects.

About the role

This is a hands-on leadership position responsible for generator servicing, maintenance, and repair operations, ensuring high-quality delivery, safety compliance, operational efficiency, and strong client relationships.

Key responsibilities include

• Oversee day-to-day generator servicing, breakdowns, and maintenance activities across field and workshop operations.
• Plan, schedule, and coordinate field technicians, resources, and service jobs to meet client SLAs.
• Manage workshop and field service coordination for timely completion.
• Lead, mentor, and develop service technicians and apprentices, including training in generator systems and diagnostics.
• Act as primary point of contact for key clients and support securing service contracts.
• Manage service budgets, costs, profitability.
• Support quoting, tenders, and pricing.
• Ensure compliance with WHS regulations, company policies, and industry standards.
• Maintain service records, asset registers, compliance documentation, and inventory levels (parts, tools).

Why make the move?

Join a growing division where your service leadership directly contributes to operational success and customer satisfaction.

Benefits include

• Competitive remuneration package.
• Family-focused hours supporting work-life balance.
• Employee benefits platform with retail, healthcare, gym, and novated leasing discounts.
• Broader exposure across east coast facilities and international opportunities.
• Long-term growth potential within JLE Group and Maas Group Holdings.
• Workplace banking benefits.
• Monthly values awards and employee recognition.
• Supportive environment focused on service excellence and team performance.

What you'll bring

Essential

• Strong background in diesel generators, electrical, or mechanical services.
• Proven experience in service management or supervisory roles.
• Financial acumen (budgets, cost control, quoting).
• Strong leadership and team management skills.
• Excellent client communication and stakeholder management.
• Knowledge of WHS and compliance requirements.
• Trade qualification (Electrical, Diesel Mechanic, or Mechanical).

Desirable

• Advanced management skills in planning, organising, and evaluation.
• Understanding of relevant Standards and Codes of Practice.
• Contract training (GC21/AS4000).
• OH&S training.
• 7–12 years' trade experience.

About JLE Group

Established in 2004 and now part of Maas Group Holdings, JLE Group specialises in producing and renting high-quality electrical equipment that powers construction, mining, and tunnelling projects across Australia.

For service operations professionals, we offer challenging field and workshop delivery, cutting-edge generator technology, and the stability of a secure project pipeline backed by Australia's leading civil construction group. Our focus on quality, safety, and innovation creates real career opportunities within a collaborative, high-performing team.

If you're ready to lead generator service operations within a growing ASX-listed business where your expertise drives real results, we'd like to hear from you.

For more information, please contact ***email_hidden***