Medical Receptionist

I-MED Radiology is currently seeking a Medical Receptionist to join the team within Northwest Melbourne. This role is based in West, rotating at the following clinics, St Vincents Private Werribee, Hoppers Crossing and Wyndham.

This is a Full-Time Fixed Term Position, working

Monday- Friday with hours ranging from 6:30am – 9:30am

Reporting to the Area Office Supervisor this role will include booking patients in person and on the phone for various procedures and medical imagery. You will provide patients with billing and preparation information whilst maintaining confidential details and upkeeping clinic standards and practices

What will you be doing?

• Deliver high-quality reception and contact centre services with a smile.
• Schedule and manage appointments to ensure excellent customer service and clinic efficiency.
• Provide compassionate patient care and outstanding service.
• Build strong relationships with patients, referrers, staff, and managers to maintain our trusted reputation.

Our Ideal Candidate

• Previous medical receptionist experience (highly desirable but not essential)
• Experience in customer service/Administration
• Strong communication, IT skills and attention to detail
• Be able to maintain a high level of professionalism and confidentiality
• Ability to work fast paced, autonomously and in a team environment

Life at I-MED Radiology

Competitive remuneration corresponding with experience

Comprehensive induction training and ongoing development

Opportunity for career growth and professional progression

To be part of a fun & dedicated team that celebrates wins and successes

Commitment to your health and well-being, including access to employee assistance program

Diversity and Inclusion

Here at I-MED, we support diversity and welcome all people regardless of lifestyle, ethnicity, faith, sexual orientation and gender identity.

If this role stands out to you but you don't feel like you ‘tick all the boxes', we strongly encourage you to apply nonetheless as you may just bring something to I-MED that we are looking for.

Next Steps...

If you are interested in the opportunity, please click apply and submit your updated CV – Please note due to the volume of applications, only successful candidates will be contacted and invited to an initial call with our Talent Acquisition team.

With over 240 clinics nationally, I-MED Radiology is Australia's largest private diagnostic imaging network offering a comprehensive range of services including CT, MRI, ultrasound, general x-ray, Nuclear Medicine, and a commitment to exceptional standards of patient care.

Our vision is to be the most respected and trusted medical imaging specialists in the world. Our purpose is to help save lives and reduce uncertainty.