Scholarships & Commonwealth Payment Support Officer

Are you detail-oriented, values-driven, and looking to make a meaningful impact?

We are seeking a highly capable and compassionate administrator to support a busy Scholarships and Government Funding team during a peak period. This is an excellent opportunity to contribute to work that directly supports students to access critical financial assistance, while gaining experience in a fast-paced and purpose-led environment.

The Opportunity

This is a high-volume, detail-focused role where sound judgement, analytical capability, and professionalism are essential. This role supports two key functional areas:

• Scholarships, Bursaries & Emergency Aid: You will assess applications that support students experiencing financial hardship, ensuring fair, accurate, and timely outcomes.
• Commonwealth Placement Payments (CPP): You will assist in determining student eligibility for government-funded placement payments across key sectors such as healthcare, education, and social services.

Working Arrangements

• 0.8 FTE (4 days per week)
• Hybrid model with a minimum of one on-campus day (Wednesday preferred)
• Flexibility for additional hours during peak periods
• Laptop provided; dual screens required for home setup

Key Responsibilities

Assessment and Decision-Making

• Assess scholarship, bursary, and emergency aid applications against eligibility criteria
• Interpret supporting documentation, including payslips, medical records, and financial statements
• Calculate household income and apply rating frameworks
• Review CPP applications, including income verification and eligibility assessment
• Support timely processing of payments and outcomes

Systems and Data Processing

• Maintain accurate records within student systems
• Process scholarship offers, changes, and updates
• Manage tracking spreadsheets and high-volume data entry
• Work across internal systems (training provided as required)

Enquiries and Team Support

• Manage shared inboxes and respond to routine enquiries
• Escalate complex matters appropriately
• Provide operational support across both Scholarships and CPP functions
• Assist with team coverage during leave periods

What You'll Bring

• Exceptional attention to detail and accuracy
• Experience reviewing and interpreting complex documentation
• Strong numerical skills, including income calculations and validation
• Advanced Excel capability (data tracking, formulas, data entry)
• Experience working with systems such as student administration platforms or CRMs
• Professional resilience and the ability to manage sensitive information with care
• Adaptability and willingness to work across shifting priorities

Desirable Experience:

• Experience in scholarships, bursaries, equity or financial aid assessment
• Exposure to government-funded programs or higher education environments
• Familiarity with student systems such as TechOne, StudentOne, or similar

Why Apply

• Contribute to work that has a direct and meaningful impact on students
• Gain experience in a high-volume, operational environment
• Work within a supportive and collaborative team
• Immediate start available

How to Apply

To apply, please submit your resume or contact Mirleen Chinnery for a confidential discussion at ***email_hidden*** .

Dixon Appointments values diversity and inclusion and is committed to providing a safe, inclusive and barrier-free recruitment experience. Please indicate your preferred method of communication in your application, and please let us know if you require any adjustments when dealing with us.

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