Research Consultant - Consumer and Business Banking

Insights, Strategy, Quantitative Research, Financial Services, Client Engagement, Q, Banking, Consumer Behaviour, Storytelling, Data-Driven Recommendations

This is an opportunity to join one of the most respected specialist insights businesses in financial services, a global research and advisory firm that helps banks, fintechs and insurers make smarter, customer-led decisions.

Their work influences strategy across digital banking, payments, lending, financial wellbeing and emerging consumer trends, partnering with many of the world’s leading financial institutions.

They’re now looking for a Research Consultant to join their team in either Sydney or Melbourne.

This role would suit someone with experience in market research or insights who’s ready to step up into a more strategic, client-facing position. Importantly, this is not a back-room analyst role, you’ll be presenting to clients, shaping conversations and translating complex data into meaningful commercial recommendations.

What makes this role stand out?

• High-profile financial services clients
• Huge proprietary datasets at your fingertips
• A genuinely collaborative, energetic and multicultural culture
• Strong blend of syndicated research and bespoke consulting work
• Global business with teams across Australia, Singapore, the UK and the US
• Fast-growing environment with excellent progression opportunities

The role itself will involve

• Managing quantitative research and insights projects end-to-end
• Delivering actionable insights and strategic recommendations to clients
• Presenting findings to senior stakeholders in an engaging, commercially relevant way
• Working with large and complex datasets to uncover customer trends and behaviours
• Designing research approaches and contributing to innovative methodologies
• Collaborating closely with internal commercial and client-facing teams
• Supporting and mentoring more junior team members

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What they’re looking for

• Proven experience in insights, market research or analytics
• Previous exposure to banking, financial services or payments research
• Strong quantitative research capability
• Solid experience using Q (essential)
• Confidence in presenting insights directly to clients and stakeholders
• Someone naturally curious, commercially minded and proactive
• Strong communication skills with the ability to simplify complex findings

The business itself is in an exciting growth phase following a major acquisition that further strengthened its position as a market leader in financial services insights.

Benefits include

• 25 days of annual leave
• Flexible/hybrid working
• Learning and development support
• Wellness initiatives and additional leave perks
• Fun, social and high-performing culture

If you enjoy combining analytical rigour with client engagement and want your work to genuinely shape decision-making within financial services; this is a brilliant opportunity to explore.

To apply or learn more email Rowan at ***email_hidden***

About Resources Group

We are the Leading Global Talent Agency for Insights, Analytics & Data Strategy. Our consultants take the time to truly understand your career aims and are dedicated to providing tailored, impartial advice to find you the very best career move. We have access to an unrivalled and exclusive range of job opportunities with trailblazing agencies and blue-chips across Australia, NZ and APAC.

Resources Group’s Diversity and Equality Policy determines that we submit applicants to our clients on the basis of merit and ability, regardless of race, colour, age, disability, family responsibilities, gender, marital status, nationality, religious or political views or affiliations, sexual orientation or socio-economic background.