Senior Change Specialist

Lake Macquarie City Council

LET’S EXPLORE THE JOB

This is a newly created opportunity to shape how change is delivered across Council’s IT program.

As the Senior Change Specialist, you will lead the design and delivery of change management practices across strategic projects, IT maintenance initiatives and operational technology programs. You’ll play a key role in ensuring our people, processes and culture evolve to support new systems, technologies and ways of working.

Working as the IT Department’s lead change practitioner, you’ll provide expert advice on stakeholder engagement, communications, training and transition planning. You’ll also help build Council-wide capability, embedding consistent and effective approaches to change.

This role offers the opportunity to influence how change is adopted across Council and to drive a culture of continuous improvement, collaboration and innovation.

This exciting role will

Lead change planning and delivery across IT projects and programs, ensuring strong adoption and lasting outcomes
Establish and uplift Council’s change management framework, tools and practices
Partner with project sponsors and managers as a trusted advisor on readiness, stakeholder engagement and communication
Develop and deliver clear and engaging change and communication strategies
Design and facilitate training, workshops and engagement activities to support successful adoption
Work closely with project teams and Coordinators to integrate change into delivery plans
Monitor outcomes, gather feedback and continuously improve change approaches
Build strong relationships across Council to create confidence and enthusiasm for change

LET’S HEAR ABOUT YOU

You bring strong experience leading change in complex environments and can confidently guide stakeholders through transformation.

To succeed, you will have:

A degree qualification in change management, organisational development, business or a related field, or equivalent experience
Demonstrated experience delivering complex change initiatives, ideally in technology or digital environments
Proven ability to design and implement change, communication and stakeholder strategies
Strong understanding of project delivery and how change integrates into programs
Excellent communication and influencing skills across all organisational levels
Experience mentoring others and building organisational capability
The ability to collaborate, prioritise and deliver in a fast-paced environment

LET’S REVEAL THE PERKS

This position provides

Competitive salary from $114,363 to $132,908 per year + 12% superannuation
Enterprise Agreement pay increases apply
Commencing salary set in line with skills and experience with annual reviews available to support movement through the salary range
35-hour working week, 4-day week working
Hybrid model blending in office and working from home
Long service leave after 5 years
Corporate fitness program from as little as $8 per week
Plus view more perks!

LET’S START

If this job sounds like you, we would love to hear from you! Get your application in by 11:59pm, Sunday 31 May 2026
For enquiries related to the duties of the role, please contact Jack Nicholas, Coordinator IT Program Management, on 0436 863 012 or via email ***email_hidden***
If you need assistance submitting your application click here or please contact Ashlea Norris, Talent Attraction Partner, on 02 4921 0759 or via email [email protected]
Your experience throughout the application process matters to us. If you'd like feedback on your application or interview, don't hesitate to get in touch — we're here for you!
To complete your online application, you will be asked to upload a copy of your resume and provide responses to questions which are based on the criteria listed in the Position Statement.
Please note that as part of Lake Macquarie City Council’s recruitment process, prior to an offer of employment being made, recommended candidates may be subject to a medical assessment which may include alcohol and other drugs testing.