Release Manager

MUFG Pension & Market Services is a global business connecting millions of people with their assets – safely, securely, and responsibly. We have over 6,500 employees across 4 continents and continue to grow every day.

MUFG Retirement Solutions is the largest business under MUFG Pension and Market Services and we are the leading administrator for super funds in Australia. Many of our clients are household names. We are well positioned within a growing superannuation industry, combining our rich legacy with a fast-paced environment that enables rapid career growth. We are a diverse team with employees from various cultural and linguistic backgrounds, and we make sure to celebrate the successes of our clients and our people.

About the role

We are seeking an experienced Release Manager to play a critical gatekeeper role across enterprise technology releases. This role partners closely with Development, Testing, Project Delivery, IT Operations and the EPMO to ensure high‑quality, low‑risk releases that protect business continuity and meet senior stakeholder expectations.

You will provide confident leadership across complex release schedules, manage governance forums, and communicate clearly with senior IT and business leaders. This is a hands‑on role requiring strong operational discipline, influence, and the ability to manage up.

• Permanent | Full‑time
• Location: Parramatta

What you’ll be responsible for

Strategic & Portfolio Release Management

• Establish and embed consistent release governance and processes across multiple portfolios and departments
• Own the enterprise‑wide IT Release Calendar, coordinating inputs from multiple release managers and technology teams
• Forward plan release windows and cycles across a complex portfolio
• Prepare and deliver release reporting to Steering Committees and senior stakeholders
• Negotiate, plan and manage release activities to meet delivery, risk and quality expectations

Operational Release Delivery

• Manage the end‑to‑end release lifecycle across development, test and production environments
• Lead Release Readiness Reviews, milestone checkpoints, and Business Go/No‑Go decisions
• Coordinate and lead Go‑Live activities, deployment plans and checklists
• Participate in CAB forums, managing scope, dependencies and risks
• Maintain a central release repository including build procedures, dependencies and communication plans
• Drive continuous improvement of release management practices

Stakeholder & People Leadership

• Work collaboratively with developers, testers and delivery teams across locations
• Facilitate cross‑functional coordination between technology, operations and business teams
• Build strong relationships with internal partners and external vendors

Governance, Risk & Compliance

• Manage a wide range of releases including applications, infrastructure, OS patches, security updates and major projects
• Identify and manage risks impacting release scope, schedule or quality
• Coordinate release content across service requests, third‑party systems and platform upgrades

What you’ll bring

Required Skills and Experience

• 5–10 years’ experience in an IT operations, systems analysis or development environment
• 3+ years’ experience in Release Management and/or Project Management
• Strong understanding of the software development lifecycle
• Proven experience coordinating complex, cross‑functional delivery teams
• Excellent stakeholder management, communication and reporting skills
• Strong analytical mindset with the confidence to challenge and manage senior stakeholders
• Bachelor’s degree in Computer Science or a related discipline

Desirable

• Experience in Financial Services, Superannuation or regulated environments
• Formal project management training or certification

Some of our Employment Benefits

• Flexible and Hybrid Working – enabling our employees to work in the office and at home
• Purchased Leave, Parental Leave, Volunteer Leave, Gender transition leave, Well-being leave
• Employee Recognition Program - to recognise people who are demonstrating our values and Company purpose.
• Talent Referral Program
• Salary Sacrificing via Superannuation
• Employee Assistance Program
• Learning & Development - Development at your fingertips via self-paced learning, including educational assistance support
• Employee discounts – Access discounted rates and offers from a variety of providers including Bupa and Microsoft!
• Novated Car Leasing

Culture at MUFG Pension & Market Services

We are an inclusive employer whose people work collaboratively. We encourage, support and value the various talents and perspectives of our people and promote a flexible and blended work environment where our people can thrive, and their wellbeing is supported. We know that diversity drives better client outcomes, continuous improvement, and growth. Be part of our company and together we will achieve our full potential.

We treat all individuals fairly and equitably and do not discriminate on the basis of diverse characteristics including, but not limited to gender, gender identity, sexual orientation, age, ethnicity, cultural background, physical abilities/disabilities, religious or political belief, marital or family status or carers responsibilities.

How to apply

Ready to take the next step in your career? Apply now with your resume and detailed cover letter highlighting your skills, experience, and why you would be a good fit for the role. Candidates must have the relevant work rights to be considered for an opportunity at MUFG Pension & Market Services. Successful applicants will be required to complete background screening including police and employment history checks prior to commencement of employment