Key Account Manager

Welcome to Delta Electronics

[deltaelectronics.com.au]

Established in 1971, we are an energy-saving solutions provider with core competencies in power electronics and automation. Headquartered in Taiwan, we invest 6% - 7% of our annual sales revenues into R&D and have worldwide R&D facilities in China, Europe, Japan, Singapore Thailand and the US. As a frequent recipient of international awards and related recognition for innovation, design and corporate social responsibility, we are proud to have been selected for 11 years running now for the prestigious Dow Jones Sustainability World Index [DJSI World]. Across Australia and NZ we have investments and plans in place for our rapid expansion over the next 5 years into the Renewable Energy Solutions, Industrial Automation, Power Quality, LED Lighting, Display and Control Room, Mission Critical Infrastructure, Electric Vehicle Charging and Energy Storage spaces.

Now is a terrific time to join our team, as together we embark on our exciting growth journey in the APAC region!

Job Summary

We are seeking a Key Account Manager to manage and grow strategic relationships with global hyperscale and colocation data centre customers.

This role focuses on driving revenue and margin growth through Delta’s power and cooling solutions, leading account strategy, managing complex tenders and negotiations, and coordinating cross functional teams to deliver end to end solutions from design through to project execution and lifecycle support.

Main Responsibilities and Tasks

Key Account Ownership and Growth

• Act as the primary commercial lead for key global data centre accounts, building strong relationships with procurement, engineering, development and operations stakeholders
• Develop and execute multi year account plans aligned with customer growth strategies and investment roadmaps
• Manage pipeline, forecasting and opportunity conversion through structured sales processes
• Identify opportunities across new builds, expansions, retrofits and lifecycle service programs

Solutions Selling

• Engage early in customer design phases to influence specifications and position Delta solutions

Commercial Leadership

• Manage pricing, contract terms and approvals in line with Delta processes
• Lead negotiations for MSAs, SLAs and framework agreements
• Ensure compliance with internal governance and commercial standards

Tender Management

• Lead the preparation and submission of high quality tenders within required timeframes
• Collaborate with engineering teams to ensure technical accuracy and commercial viability
• Clearly communicate proposed configurations and solutions to customers
• Follow up on submissions and communicate timelines and delivery expectations

Stakeholder and Relationship Management

• Build and maintain strong relationships with internal teams across engineering, supply chain, finance, legal and service
• Ensure seamless collaboration from pre sales through to project execution

Market Intelligence and Reporting

• Monitor competitor activity, pricing trends and market developments
• Provide insights to product and marketing teams
• Use CRM tools to manage pipeline and provide regular reporting

Customer Success and Delivery

• Ensure smooth transition from sales to project execution teams
• Support commercial management through project lifecycle
• Lead business reviews and capture customer feedback to drive continuous improvement

Qualifications

Education

• Degree in Electrical Engineering, Mechatronics or similar preferred
• MBA or postgraduate business qualification is highly regarded
• Project management training or experience is desirable

Experience

• 10 plus years experience in technology or infrastructure related industries
• Minimum 5 years experience in data centre solutions including power, cooling and infrastructure
• Strong background in tender management and complex bid environments
• Proven experience in high value commercial negotiations
• Experience working with hyperscale or colocation data centre customers is highly desirable

Want to apply?

If you are confident, you possess all of the above, then hit the "apply now" button today!

(We thank you for your interest in this position however due to the volume of applications we receive only successful candidates will be contacted).

Have any further questions? You can reach out directly to our HR team at ***email_hidden***

Delta Electronics is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized because of such a request.