Facilities Coordinator

JLL

Major Responsibilities

  • Relief Reception Duties
    • Create and maintain a welcoming environment by greeting and assisting all visitors, staff and employment candidates
    • Provide general reception services by responding to general office emails and public inquiries
    • Post conference room schedules, notices, and office communications as needed
    • Vendor on site service
    • Make call out service
    • Understanding issue/problem locally
    • Meeting room set up & resume
    • Office pantry suppliers check & order
    • Onboarding & offboarding assist (badge and any other items)
    • Physical fleet management on site (keys, fuel card, pool cars in carpark)
    • Card payment to vendor if they are not invoicing
    • Raising WR, PO, invoice processing
    • Other duties as assigned by supervisor
  • Administrative Duties
    • Perform general office administrative tasks such as creation of word documents, spreadsheets, publications, and signage for the office
    • Serve as a liaison between office staff and facilities management in service requests
    • Assist when required to maintain office databases for employee locations and seating assignments, floor plans and employee phone lists
    • Assist with new hire process by coordinating with IT department and Facilities to confirm seating assignments and prepare workstations, provide welcome material and updating appropriate employee databases
    • Confirm the receipt of and verify accurate invoicing for deliveries, goods and services
    • Assist in monthly reporting as well as QBR’s
    • Other duties as assigned by supervisor
  • Facilities Services
    • Assist in general facilities duties to ensure the adequate provision of office services and supplies
    • Conduct daily walk through of the office to ensure safe, clean and organized office, lobby and conference rooms
    • Process orders and maintains inventories on all general office supplies, facilities equipment and supplies
    • Assist with vendor selection, order special deliveries and coordinate vendor services
    • Review and resolve outstanding ticket requests in line with set KPI
    • Co-ordinate vendors where required
    • Minor project management
    • Moves/Adds/Changes
    • Manage and implement Preventative Maintenance Program and ensure compliance
    • Ensure managed site/risk compliance
    • Financial Management of budget and processing of vendor invoices in line with account processes
    • 24/7 emergency call support and site attendance is required
    • Ensure escalation procedures and incident reporting procedures are implemented and in place
  • EHS
    • Understand and comply with all EHS arrangements or instructions
    • Report any failings in EHS arrangements to line manager
    • Ensure strict compliance with EHS policies
    • Report all incidents within specified timeframes
    • Carry out, report and record monthly and quarterly inspections and ensure accurate remediation of defects or any non-compliances
    • Where applicable, induct vendors to site specific situations and keep records
    • Work closely with Corporate Security on safety and security questions or concerns
    • Other duties as assigned by supervisor
    • Oversee client Fire Warden/First Aid program
  • People Management
    • Demonstrate and ensure to instill a culture in the team that match our ‘I am JLL’ core behaviours and values of being an Expert, Proactive, Innovative, Versatile, Team Player and valuing the Customer
    • Manage and coach team
    • Develop and sustain a high-quality well motivated team
    • Ensure high staff morale, trust and work ethics
    • Actively support an environment that supports teamwork, co-operation and performance excellence within team
    • Assist in mentoring and enabling Training & Development of team members

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