Systems Information Administrator

Division/Section: Executive Office / Planning & Development

Position Type: Permanent Full Time (9 day fortnight, 36.25)

Salary Range: LGO4 ( $83,384 - $89,379 per annum + superannuation) based on skills, qualifications and experience

Location: Townsville

Application Close: 11:45pm, Wednesday 27 May

About The Role

This role is responsible for leading data governance, systems administration and continuous improvement across Planning and Development. You will plan and deliver reviews and audits of core information systems, identify risks and efficiencies, and recommend improvements to support effective decision‑making and change management. The position also manages regulatory and performance reporting obligations, including legislative compliance, resource reporting, performance indicators and trend analysis.

As the system custodian and subject matter expert, you will oversee enhancements to new and existing systems, lead customer‑facing information and reporting, and provide strategic advice on system integration across multidisciplinary teams. You will also design and facilitate process mapping workshops, embed continuous improvement practices, and collaborate with stakeholders to improve systems, processes, policies, and supporting training materials.

About You

• Relevant qualifications in Business, Business Systems or Information Technology (or equivalent experience)
• Minimum five years’ experience in a systems management environment
• A current Queensland “C” class driver’s licence
• Strong communication and stakeholder engagement skills, including training and issue resolution
• Experience working within and supporting multidisciplinary teams
• Proven capability in systems administration, data governance, risk identification and problem solving
• Sound knowledge of IT infrastructure and enterprise systems
• Strong data analysis and reporting skills, including regulatory reporting

For Further Information Review The Position Description.

Townsville City Council is the largest local government authority in Northern Australia. We’re committed to supporting our people through a strong focus on work–life balance, a positive and inclusive culture, and a shared passion for making a meaningful impact in our community.

We have a range of benefits that confirm this commitment:

• 5 weeks annual leave + 17.5% leave loading
• 3 weeks Personal/Carers Leave
• 14 weeks paid Parental Leave
• Domestic and Family Violence Leave
• Natural Disaster Leave
• Annual wage progression
• Up to *13.5% Superannuation employer contribution for contributing members
• Salary Sacrifice opportunities
• Access to a range of learning and development opportunities, including on-the-job learning and formal training programs
• Fitness Passport program offering discounted membership to selected health and wellbeing facilities
• Employee Loyalty Program offering discounts at selected local businesses
• Employee Assistance Program
• The Council contribution to employees' superannuation for contributing employees shall be 13.5% of the employees' ordinary time earnings subject to the employee contributing a minimum of 6% of their ordinary time earnings.

Contact Person: Theresa

Contact Email: ***email_hidden***

How To Apply

Your application can be submitted through the 'Apply' button. Please include a cover letter (maximum 2 pages), outlining how your skills, qualifications and experience would allow you to achieve success in this role. We also will require your resume which should confirm any licences and qualifications your hold.

For Further Information Review The Position Description.

We are committed to creating a safe and inclusive workplace where diverse styles, backgrounds, experiences, and perspectives are valued, encouraged, and respected. People from diverse backgrounds (including but not limited to, Aboriginal and Torres Strait Islander, people with diverse gender identities and sexualities, people from different cultural and linguistic backgrounds, people with disability, and veterans) are encouraged to apply!

All successful candidates are required to undergo drug and alcohol testing as part of the recruitment process. Please be aware Townsville City Council has a ‘zero tolerance’ policy to drugs and alcohol in the workplace.

If you need any adjustments to be made to the recruitment process or if you would like to discuss any accessibility requirements, please contact [email protected] or phone 07 4727 9004 for a confidential discussion.

Attachments

• System Information Administrator - Position Description.pdf