Test Analyst - Utilities (SAP/ Salesforce Field Services Management)

Hays

Contract- 9 months

Overview

We are seeking experienced Test Analysts to support a major Utilities program. The ideal candidates will bring strong domain knowledge in the Utilities sector along with hands‑on experience in SAP and/or Field Service Management (FSM) platforms. Experience with Salesforce Field Service is highly desirable.

These roles will contribute to end‑to‑end testing activities across a large transformation program, ensuring high‑quality delivery of system enhancements, integrations, and field service capabilities.

Key Responsibilities

  • Plan, design, and execute test cases across functional, integration, system, and regression testing phases.
  • Analyse business and technical requirements to identify test scenarios and acceptance criteria.
  • Work closely with business SMEs, developers, and project teams to validate system functionality.
  • Document defects, track resolution, and ensure retesting is completed within project timelines.
  • Support test planning, test reporting, and quality assurance activities.
  • Participate in workshops, walkthroughs, and review sessions as required.
  • Ensure testing aligns with program standards, compliance requirements, and quality frameworks.

Required Skills & Experience

  • Proven experience as a Test Analyst within Utilities or related industries.
  • Strong understanding of SAP modules relevant to Utilities (e.g., IS‑U, PM, CRM, Billing, Work Management).
  • Experience with Field Service Management platforms.
  • Salesforce Field Service experience is highly advantageous.
  • Solid understanding of testing methodologies, tools, and best practices.
  • Ability to work in fast‑paced, multi‑vendor project environments.
  • Strong analytical, documentation, and communication skills.

Desirable Skills

  • Exposure to large‑scale digital transformation programs.
  • Experience with automation tools or frameworks.
  • Knowledge of integration testing across enterprise systems.

If this sounds like you then apply today!

If you’re interested or know someone who might be — feel free to send an updated resume to ***email_hidden***. If all aligns, you will be reached out.

We believe in working for a place that works for you. We have many flexible working options within our team so talk to us about which arrangements would work best for you.