Information Management Officer

Careers at Council

Doncaster, Victoria

Full-time

Description

  • Full time, permanent position
  • Salary $75,741
  • 12% Superannuation
  • Hybrid role – 50% of weekly hours based at the Manningham Civic Office, Doncaster

Join a collaborative council team delivering consistent,

reliable and customer‑focused records and information services.

  • Play a hands‑on role supporting digital records, mail services and access to council information
  • Work in a collaborative, people‑focused team committed to service, compliance and continuous improvement
  • Use your records and information management expertise to support essential council services and the community

Manningham Council proudly delivers over 100

different services to our vibrant and diverse community. From parks and

galleries to shopping hubs and leisure centres, it is our focus to ensure that

Manningham remains a liveable and harmonious place to reside, work and visit.

We have a large workforce based at our two Council

buildings and on the ground around Manningham. Our internal systems play an

important role in supporting the delivery of our services and ensuring our

day-to-day operations are carried out seamlessly.

We’re constantly transforming our organisation to

best support the needs of our local community. And we are looking for a new

game changer to join the team. A high performing individual who wants to shape

positive and inclusive outcomes for our community. You’ll have the opportunity

to take ownership of your work while developing and testing new ideas within a

culture of learning to deliver excellent outcomes for Manningham.

About The Role

The

Information Management Officer supports council operations by managing incoming

and outgoing correspondence, records and information in line with legislative

and best‑practice requirements. This

role plays a key part in ensuring council information is accurate, accessible,

compliant and customer‑focused.

What

you will be doing

In this

Role You Will

  • Capture, register and distribute incoming correspondence in line with council policies and information management requirements
  • Process outgoing mail, including Australia Post lodgement and associated reporting
  • Coordinate scan‑on‑demand services and retrieve physical files from on‑site and off‑site storage
  • Appraise, sentence and transfer inactive records in accordance with Public Record Office Victoria (PROV) Retention and Disposal Authorities
  • Support the Freedom Of Information (FOI) processing team through accurate administrative and records management duties
  • Contribute to continuous improvement of records, mail and digital information management processes

What we

are looking for

You Are Someone Who Has

  • Experience in records or information management, ideally within a local government environment
  • Working knowledge of Content Manager (or similar EDRMS), EzeScan and Microsoft Office
  • Demonstrated ability to appraise and sentence records using Public Record Office Victoria (PROV) Retention and Disposal Authorities
  • High attention to detail with the ability to manage a high‑volume workload and meet daily deadlines
  • Strong customer service and communication skills with the ability to work collaboratively as part of a team
  • Experience with administrative work for FOI applications is desirable

Position Description can be viewed below or is

available on the job advertisement on the Manningham careers’ section: Job Vacancies

How to

Click

to submit your up to date CV and cover letter addressing the key requirements

of the role. For a confidential discussion please contact Kathie Tanner, Coordinator

Information Management on 03 9840 9149.

For all other enquiries regarding the recruitment

process, please email ***email_hidden*** or visit http://www.manningham.vic.gov.au/work-for-us

Applications

close on Sunday 24 May 2026 at 11:00pm.

Don’t meet every requirement for this role?

Studies have shown women and those of underrepresented groups are less likely

to apply for roles unless they meet all the criteria. We recognise that different

experiences make for great community outcomes. If your experience doesn’t

perfectly align with the selection criteria, but you’re excited about this role

and keen to work at Manningham Council, we encourage you to apply now.

Council

recognises the benefits of a diverse workforce for its employees and customers.

To ensure

equity of access to employment opportunities, Council encourages applications

from underrepresented groups including people who are from an Aboriginal and

Torres Strait Islander background, people from different ages, abilities,

gender identities, sexual orientation and cultural backgrounds.

Manningham Council have a number of policies

and practices to help support our staff, including a Working from Home policy,

flexible work practices and an IT infrastructure to support various

communication methods when working remotely.

If you

require any additional support or adjustments regarding interview arrangements,

please advise the contact listed above in advance.

Manningham Council

is a child safe organisation.

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