Information Management Officer
Careers at Council
Doncaster, Victoria
Full-time
Description
- Full time, permanent position
- Salary $75,741
- 12% Superannuation
- Hybrid role – 50% of weekly hours based at the Manningham Civic Office, Doncaster
Join a collaborative council team delivering consistent,
reliable and customer‑focused records and information services.
- Play a hands‑on role supporting digital records, mail services and access to council information
- Work in a collaborative, people‑focused team committed to service, compliance and continuous improvement
- Use your records and information management expertise to support essential council services and the community
Manningham Council proudly delivers over 100
different services to our vibrant and diverse community. From parks and
galleries to shopping hubs and leisure centres, it is our focus to ensure that
Manningham remains a liveable and harmonious place to reside, work and visit.
We have a large workforce based at our two Council
buildings and on the ground around Manningham. Our internal systems play an
important role in supporting the delivery of our services and ensuring our
day-to-day operations are carried out seamlessly.
We’re constantly transforming our organisation to
best support the needs of our local community. And we are looking for a new
game changer to join the team. A high performing individual who wants to shape
positive and inclusive outcomes for our community. You’ll have the opportunity
to take ownership of your work while developing and testing new ideas within a
culture of learning to deliver excellent outcomes for Manningham.
About The Role
The
Information Management Officer supports council operations by managing incoming
and outgoing correspondence, records and information in line with legislative
and best‑practice requirements. This
role plays a key part in ensuring council information is accurate, accessible,
compliant and customer‑focused.
What
you will be doing
In this
Role You Will
- Capture, register and distribute incoming correspondence in line with council policies and information management requirements
- Process outgoing mail, including Australia Post lodgement and associated reporting
- Coordinate scan‑on‑demand services and retrieve physical files from on‑site and off‑site storage
- Appraise, sentence and transfer inactive records in accordance with Public Record Office Victoria (PROV) Retention and Disposal Authorities
- Support the Freedom Of Information (FOI) processing team through accurate administrative and records management duties
- Contribute to continuous improvement of records, mail and digital information management processes
What we
are looking for
You Are Someone Who Has
- Experience in records or information management, ideally within a local government environment
- Working knowledge of Content Manager (or similar EDRMS), EzeScan and Microsoft Office
- Demonstrated ability to appraise and sentence records using Public Record Office Victoria (PROV) Retention and Disposal Authorities
- High attention to detail with the ability to manage a high‑volume workload and meet daily deadlines
- Strong customer service and communication skills with the ability to work collaboratively as part of a team
- Experience with administrative work for FOI applications is desirable
Position Description can be viewed below or is
available on the job advertisement on the Manningham careers’ section: Job Vacancies
How to
Click
to submit your up to date CV and cover letter addressing the key requirements
of the role. For a confidential discussion please contact Kathie Tanner, Coordinator
Information Management on 03 9840 9149.
For all other enquiries regarding the recruitment
process, please email ***email_hidden*** or visit http://www.manningham.vic.gov.au/work-for-us
Applications
close on Sunday 24 May 2026 at 11:00pm.
Don’t meet every requirement for this role?
Studies have shown women and those of underrepresented groups are less likely
to apply for roles unless they meet all the criteria. We recognise that different
experiences make for great community outcomes. If your experience doesn’t
perfectly align with the selection criteria, but you’re excited about this role
and keen to work at Manningham Council, we encourage you to apply now.
Council
recognises the benefits of a diverse workforce for its employees and customers.
To ensure
equity of access to employment opportunities, Council encourages applications
from underrepresented groups including people who are from an Aboriginal and
Torres Strait Islander background, people from different ages, abilities,
gender identities, sexual orientation and cultural backgrounds.
Manningham Council have a number of policies
and practices to help support our staff, including a Working from Home policy,
flexible work practices and an IT infrastructure to support various
communication methods when working remotely.
If you
require any additional support or adjustments regarding interview arrangements,
please advise the contact listed above in advance.
Manningham Council
is a child safe organisation.
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